Explore customer service representative positions in 94 Customer Service Representative jobs in Doha
CUSTOMER SERVICE REPRESENTATIVE
Doha, Doha
KILONEWTONS
Posted 17 days ago
Job Viewed
Job Description
Position: Customer Service Representative
Company: KILONEWTONS
Location: Doha, Qatar
Experience: Minimum 3 Years
Website:
Job Description
KILONEWTONS is seeking a professional and customer-focused Customer Service Representative to join our team in Doha, Qatar . The ideal candidate will have at least 3 years of experience in customer support, excellent communication skills, and a passion for delivering outstanding service.
If you thrive in a fast-paced environment and enjoy helping customers, we'd love to hear from you!
Key Responsibilities
Send your updated CV to with the subject line: "Customer Service Representative - Your Name " .
Visit our careers page:
KILONEWTONS is an equal-opportunity employer. We welcome applicants from diverse backgrounds.
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Company: KILONEWTONS
Location: Doha, Qatar
Experience: Minimum 3 Years
Website:
Job Description
KILONEWTONS is seeking a professional and customer-focused Customer Service Representative to join our team in Doha, Qatar . The ideal candidate will have at least 3 years of experience in customer support, excellent communication skills, and a passion for delivering outstanding service.
If you thrive in a fast-paced environment and enjoy helping customers, we'd love to hear from you!
Key Responsibilities
- Serve as the first point of contact for customer inquiries via phone, email, and live chat.
- Provide timely and accurate responses to customer questions and concerns.
- Process orders, returns, and refunds efficiently.
- Maintain and update customer records in the CRM system.
- Escalate complex issues to the relevant departments when necessary.
- Gather customer feedback to improve service quality.
- Assist in resolving complaints with professionalism and patience.
- Stay updated on company products, services, and policies.
- Collaborate with the sales and support teams to enhance the customer experience.
- Minimum 3 years of experience in customer service, call centers, or client support roles.
- Excellent verbal and written communication skills in English (Arabic is a plus).
- Strong problem-solving and conflict-resolution abilities.
- Proficiency in CRM software (e.g., Zendesk, Salesforce, HubSpot).
- Ability to multitask and work under pressure.
- Friendly, patient, and empathetic attitude toward customers.
- Basic knowledge of Microsoft Office (Word, Excel, Outlook).
- Experience in e-commerce, retail, or B2B customer service is a plus.
- Competitive salary and benefits.
- Opportunities for career growth and training.
- Positive and supportive work environment.
- Work with a dynamic and professional team.
Send your updated CV to with the subject line: "Customer Service Representative - Your Name " .
Visit our careers page:
KILONEWTONS is an equal-opportunity employer. We welcome applicants from diverse backgrounds.
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This advertiser has chosen not to accept applicants from your region.
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Customer Service Representative
Doha, Doha
AL KHEBRA DRIVING ACADEMY
Posted 24 days ago
Job Viewed
Job Description
- Welcoming of all customers with a wide smile
- Ensure that all the customers data are keyed in correctly in the Academy Management System.
- Ensure that the information received from the customer is accurate before payment is processed.
- Ensure the company reputation is good by providing good customer service.
- Maintains customer records by updating customer information.
Desired Candidate Profile
2-3 years' experience in customer service.
Must have a valid QID with NOC valid solving.
Excellent organizational and reporting skills.
Must be locally available in Qatar.
Must have valid QID with NOC.
Immediate joiners are highly preferred.
Employment Type
- Full Time
Company Industry
- Education
- Training
- Teaching
Department / Functional Area
- Helpdesk
- Customer Service
- Telecalling
Disclaimer: is only a platform to bring jobseekers & employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information. We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at
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1
CUSTOMER SERVICE REPRESENTATIVE
Doha, Doha
KILONEWTONS
Posted 16 days ago
Job Viewed
Job Description
Position:
Customer Service Representative
Company:
KILONEWTONS
Location:
Doha, Qatar
Experience:
Minimum 3 Years
Website:
Description
KILONEWTONS is seeking a professional and customer-focused
Customer Service Representative
to join our team in
Doha, Qatar . The ideal candidate will have
at least 3 years of experience
in customer support, excellent communication skills, and a passion for delivering outstanding service.
If you thrive in a fast-paced environment and enjoy helping customers, we’d love to hear from you!
Key Responsibilities
Serve as the first point of contact for customer inquiries via phone, email, and live chat. Provide timely and accurate responses to customer questions and concerns. Process orders, returns, and refunds efficiently. Maintain and update customer records in the CRM system. Escalate complex issues to the relevant departments when necessary. Gather customer feedback to improve service quality. Assist in resolving complaints with professionalism and patience. Stay updated on company products, services, and policies. Collaborate with the sales and support teams to enhance the customer experience.
Qualifications & Skills
Minimum 3 years of experience in customer service, call centers, or client support roles. Excellent verbal and written communication skills in English (Arabic is a plus). Strong problem-solving and conflict-resolution abilities. Proficiency in CRM software (e.g., Zendesk, Salesforce, HubSpot). Ability to multitask and work under pressure. Friendly, patient, and empathetic attitude toward customers. Basic knowledge of Microsoft Office (Word, Excel, Outlook). Experience in e-commerce, retail, or B2B customer service is a plus.
Why Join KILONEWTONS?
Competitive salary and benefits. Opportunities for career growth and training. Positive and supportive work environment. Work with a dynamic and professional team.
How To Apply
Send your
updated CV
to
with the subject line:
"Customer Service Representative – (Your Name)" .
Visit our careers page:
is an equal-opportunity employer. We welcome applicants from diverse backgrounds.
(wp_code id="1") #J-18808-Ljbffr
Customer Service Representative
Company:
KILONEWTONS
Location:
Doha, Qatar
Experience:
Minimum 3 Years
Website:
Description
KILONEWTONS is seeking a professional and customer-focused
Customer Service Representative
to join our team in
Doha, Qatar . The ideal candidate will have
at least 3 years of experience
in customer support, excellent communication skills, and a passion for delivering outstanding service.
If you thrive in a fast-paced environment and enjoy helping customers, we’d love to hear from you!
Key Responsibilities
Serve as the first point of contact for customer inquiries via phone, email, and live chat. Provide timely and accurate responses to customer questions and concerns. Process orders, returns, and refunds efficiently. Maintain and update customer records in the CRM system. Escalate complex issues to the relevant departments when necessary. Gather customer feedback to improve service quality. Assist in resolving complaints with professionalism and patience. Stay updated on company products, services, and policies. Collaborate with the sales and support teams to enhance the customer experience.
Qualifications & Skills
Minimum 3 years of experience in customer service, call centers, or client support roles. Excellent verbal and written communication skills in English (Arabic is a plus). Strong problem-solving and conflict-resolution abilities. Proficiency in CRM software (e.g., Zendesk, Salesforce, HubSpot). Ability to multitask and work under pressure. Friendly, patient, and empathetic attitude toward customers. Basic knowledge of Microsoft Office (Word, Excel, Outlook). Experience in e-commerce, retail, or B2B customer service is a plus.
Why Join KILONEWTONS?
Competitive salary and benefits. Opportunities for career growth and training. Positive and supportive work environment. Work with a dynamic and professional team.
How To Apply
Send your
updated CV
to
with the subject line:
"Customer Service Representative – (Your Name)" .
Visit our careers page:
is an equal-opportunity employer. We welcome applicants from diverse backgrounds.
(wp_code id="1") #J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.
2
Customer Service Representative
Doha, Doha
AL KHEBRA DRIVING ACADEMY
Posted 24 days ago
Job Viewed
Job Description
Welcoming of all customers with a wide smile Ensure that all the customers data are keyed in correctly in the Academy Management System. Ensure that the information received from the customer is accurate before payment is processed. Ensure the company reputation is good by providing good customer service. Maintains customer records by updating customer information. Desired Candidate Profile 2-3 years' experience in customer service. Must have a valid QID with NOC valid solving. Excellent organizational and reporting skills. Must be locally available in Qatar. Must have valid QID with NOC. Immediate joiners are highly preferred. Employment Type Full Time
Company Industry Education Training Teaching Department / Functional Area Helpdesk Customer Service Telecalling Keywords Support Service Agent Problem Solving CRM Software Communication Skills Disclaimer: Naukrigulf.com is only a platform to bring jobseekers & employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information. We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at People Looking for Customer Service Representative Jobs also searched #J-18808-Ljbffr
Company Industry Education Training Teaching Department / Functional Area Helpdesk Customer Service Telecalling Keywords Support Service Agent Problem Solving CRM Software Communication Skills Disclaimer: Naukrigulf.com is only a platform to bring jobseekers & employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information. We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at People Looking for Customer Service Representative Jobs also searched #J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.
3
Customer Service Representative (Female - Arabic)
Doha, Doha
One Imperium
Posted today
Job Viewed
Job Description
Customer Service Representative Responsibilities:
- Maintaining a positive, empathetic, and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Knowing our products inside and out so that you can answer questions.
- Keeping records of customer interactions, transactions, comments, and complaints.
- Communicating and coordinating with colleagues as necessary.
- Providing feedback on the efficiency of the customer service process.
- Managing a team of junior customer service representatives.
- Ensure customer satisfaction and provide professional customer support.
- Maintaining a positive, empathetic, and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Knowing our products inside and out so that you can answer questions.
- Keeping records of customer interactions, transactions, comments, and complaints.
- Communicating and coordinating with colleagues as necessary.
- Providing feedback on the efficiency of the customer service process.
- Managing a team of junior customer service representatives.
- Ensure customer satisfaction and provide professional customer support.
This advertiser has chosen not to accept applicants from your region.
4
Help Desk Coordinator
Doha, Doha
CANDIDZONE Technologies
Posted today
Job Viewed
Job Description
We are hiring Help Desk Coordinatorto work under our reputed client in Qatar.
**Minimum requirements**:
- 3 years experience in CAFM
- Facility management background
- Bilingual (English & Arabic)
- Female, 35 years old and below
- Transferable visa with a valid QID/ NOC
**Interested applicants**:forward the CV's through WhatsApp at +974 70788820.
Application Question(s):
- Are you residing in Qatar?
**Experience**:
- CAFM: 1 year (required)
- Facility Management: 1 year (required)
- Help Desk Coordinator: 1 year (required)
**Language**:
- Arabic (required)
**Minimum requirements**:
- 3 years experience in CAFM
- Facility management background
- Bilingual (English & Arabic)
- Female, 35 years old and below
- Transferable visa with a valid QID/ NOC
**Interested applicants**:forward the CV's through WhatsApp at +974 70788820.
Application Question(s):
- Are you residing in Qatar?
**Experience**:
- CAFM: 1 year (required)
- Facility Management: 1 year (required)
- Help Desk Coordinator: 1 year (required)
**Language**:
- Arabic (required)
This advertiser has chosen not to accept applicants from your region.
5
Help Desk Agent(Female)
Doha, Doha
Beverly Hills
Posted today
Job Viewed
Job Description
**Responsibilities**:
- Female 20-35 years old.
- Pleasing personality
- Excellent knowledge in customer service
- Knowledge of telephone etiquette
- Knowledge in the use of MS Office Application
- Provide office and clerical services for existing tenants, potential tenants and visitors.
- Provide office administrative support services for the tenants and the department.
- Attend to the inquiries or concerns of the visitors and escalate the concerns to the concerned person in-charge.
**Requirements**:
- Immediate joiners required
- Arabic speaker will be an advantage
- Strong written and verbal communication skills
- Problem-solving and research skills that translate to the ability to find solutions for customer problems when a solution is not immediately apparent
- Interpersonal skills that function to create connections and positive experiences for customers
- Technological skills specific to the company’s products and trouble-shooting practices
- Patience with customers and ability to remain calm
- Organizational abilities
Application Question(s):
- What is your Salary expectation?
- Do you have a valid QID with NOC?
- If you are selected how soon you can join?
- Would you be available to start immediately if you are chosen for the role?
**Experience**:
- Front Desk: 1 year (preferred)
- Female 20-35 years old.
- Pleasing personality
- Excellent knowledge in customer service
- Knowledge of telephone etiquette
- Knowledge in the use of MS Office Application
- Provide office and clerical services for existing tenants, potential tenants and visitors.
- Provide office administrative support services for the tenants and the department.
- Attend to the inquiries or concerns of the visitors and escalate the concerns to the concerned person in-charge.
**Requirements**:
- Immediate joiners required
- Arabic speaker will be an advantage
- Strong written and verbal communication skills
- Problem-solving and research skills that translate to the ability to find solutions for customer problems when a solution is not immediately apparent
- Interpersonal skills that function to create connections and positive experiences for customers
- Technological skills specific to the company’s products and trouble-shooting practices
- Patience with customers and ability to remain calm
- Organizational abilities
Application Question(s):
- What is your Salary expectation?
- Do you have a valid QID with NOC?
- If you are selected how soon you can join?
- Would you be available to start immediately if you are chosen for the role?
**Experience**:
- Front Desk: 1 year (preferred)
This advertiser has chosen not to accept applicants from your region.
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6
Help Desk/Communication Focal Point
Doha, Doha
GovCIO
Posted 16 days ago
Job Viewed
Job Description
Overview
GovCIO is currently hiring for a Help Desk (CFP). This position will be located in Qatar and will be an onsite position. Responsibilities
Provide client-level help desk support. The contractor shall: Administer, maintain and load basic computer platform, software, firmware and hardware; Serve as the focal point for user issues and tracking; Be the first-level support for desktop and network issues; Escalate incidents that cannot be resolved to the NCC and then the NOSC; Perform help desk support services IAW CTOs, NOTAMs, SPIN-C, DOD, AF, CENTCOM, AFCENT and TO-site specific local policies and procedures; Administer job control and ticket flow. Qualifications
High School with 3 - 6 years (or commensurate experience). Clearance Required: Secret Required Skills and Experience: IAT-II Certification One or more of the following: MCSA-Windows Server 2012/2016 or newer or MCSA-SQL Server 2012/2014 or Microsoft 365 Certified: Modern Desktop Administrator Associate or Microsoft Certified; 3-5 years’ experience in design, maintenance, and operation of small to medium networks; administrating corporate or business user accounts managing mail servers, printer servers, and web servers; systems management, monitoring and sustainment; hardware repair for servers, PCs, and peripheral equipment; software installation, maintenance and sustainment; Experience in analyzing and troubleshooting military networks to include Microsoft Windows Operating Systems; Microsoft Exchange 2010/2013 (or later version) and other mail applications (local and remote); Microsoft Active Directory 2008/2012 or later version; Network server backup; DHCP, DNS, WINS, and domain controllers; BMC Remedy; hardware troubleshooting, installing, servicing personal computers, and peripheral equipment; software installation, maintenance and sustainment; customer service and remote support. *Pending contract award Company Overview
GovCIO is a team of transformers—people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens. We need great people to help us do great things—for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer? We are an Equal Opportunity Employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets. Posted Salary Range
The posted pay range reflects the range expected for this position at the commencement of employment; however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, education, experience, and internal equity. The total compensation package for this position may also include other compensation elements, to be discussed during the hiring process. If hired, employee will be in an “at-will position” and GovCIO reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, GovCIO or individual department/team performance, and market factors. Posted Pay Range: USD $37,150.00 - USD $57,046.00 /Yr.
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GovCIO is currently hiring for a Help Desk (CFP). This position will be located in Qatar and will be an onsite position. Responsibilities
Provide client-level help desk support. The contractor shall: Administer, maintain and load basic computer platform, software, firmware and hardware; Serve as the focal point for user issues and tracking; Be the first-level support for desktop and network issues; Escalate incidents that cannot be resolved to the NCC and then the NOSC; Perform help desk support services IAW CTOs, NOTAMs, SPIN-C, DOD, AF, CENTCOM, AFCENT and TO-site specific local policies and procedures; Administer job control and ticket flow. Qualifications
High School with 3 - 6 years (or commensurate experience). Clearance Required: Secret Required Skills and Experience: IAT-II Certification One or more of the following: MCSA-Windows Server 2012/2016 or newer or MCSA-SQL Server 2012/2014 or Microsoft 365 Certified: Modern Desktop Administrator Associate or Microsoft Certified; 3-5 years’ experience in design, maintenance, and operation of small to medium networks; administrating corporate or business user accounts managing mail servers, printer servers, and web servers; systems management, monitoring and sustainment; hardware repair for servers, PCs, and peripheral equipment; software installation, maintenance and sustainment; Experience in analyzing and troubleshooting military networks to include Microsoft Windows Operating Systems; Microsoft Exchange 2010/2013 (or later version) and other mail applications (local and remote); Microsoft Active Directory 2008/2012 or later version; Network server backup; DHCP, DNS, WINS, and domain controllers; BMC Remedy; hardware troubleshooting, installing, servicing personal computers, and peripheral equipment; software installation, maintenance and sustainment; customer service and remote support. *Pending contract award Company Overview
GovCIO is a team of transformers—people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens. We need great people to help us do great things—for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer? We are an Equal Opportunity Employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets. Posted Salary Range
The posted pay range reflects the range expected for this position at the commencement of employment; however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, education, experience, and internal equity. The total compensation package for this position may also include other compensation elements, to be discussed during the hiring process. If hired, employee will be in an “at-will position” and GovCIO reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, GovCIO or individual department/team performance, and market factors. Posted Pay Range: USD $37,150.00 - USD $57,046.00 /Yr.
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7
IT Help Desk Officer (Female)
Doha, Doha
Global Premium HR Services
Posted today
Job Viewed
Job Description
We are looking for Female **IT** **Help Desk Officer.** As a help desk specialist, you will be required to respond to queries in person and over the phone, assess and diagnose computer hardware and software problems, and implement effective solutions.
**Responsibilities**:
- Responding to client support queries.
- Providing support in person, over the phone, or via remote access.
- Diagnosing issues with computer software, peripherals, and hardware.
- Talking to clients through basic problem-solving processes.
- Providing basic computer training.
- Installing and upgrading hardware and software systems.
- Writing training manuals.
- Following up with clients.
**Qualifications**:
- Bachelor’s degree in computer science, information technology, or a similar field.
- **2 years working as a help desk specialist.**:
- Advanced knowledge of computer hardware systems, including circuit boards, memory modules, and processors.
- Excellent Customer Service Skills
- Philippines Nationalities
- Female
- Local Hire (Qatar)
Application Question(s):
- Are you currently residing in Qatar?
- Nationality
**Experience**:
- Helpdesk Officer: 2 years (required)
**Language**:
- English (required)
**Responsibilities**:
- Responding to client support queries.
- Providing support in person, over the phone, or via remote access.
- Diagnosing issues with computer software, peripherals, and hardware.
- Talking to clients through basic problem-solving processes.
- Providing basic computer training.
- Installing and upgrading hardware and software systems.
- Writing training manuals.
- Following up with clients.
**Qualifications**:
- Bachelor’s degree in computer science, information technology, or a similar field.
- **2 years working as a help desk specialist.**:
- Advanced knowledge of computer hardware systems, including circuit boards, memory modules, and processors.
- Excellent Customer Service Skills
- Philippines Nationalities
- Female
- Local Hire (Qatar)
Application Question(s):
- Are you currently residing in Qatar?
- Nationality
**Experience**:
- Helpdesk Officer: 2 years (required)
**Language**:
- English (required)
This advertiser has chosen not to accept applicants from your region.
8
Corporate Help Desk Officer – Client Service Account Officer
Doha, Doha
ECCO Gulf Majorel Qatar
Posted 18 days ago
Job Viewed
Job Description
Job Purpose: Responsible for conducting business primarily via telephone and using advanced contact technology to deliver exceptional customer service. Key Responsibilities Achieve Key Performance Indicators (KPIs) including average call response time, query resolution time, and daily call volume. Act as the primary point of contact for service requests and retain ownership until closure. Manage complex relationships and high-profile portfolios. Build and maintain strong client connections to ensure high customer satisfaction. Provide a single focal point of contact for transaction services, ensuring superior customer focus and timely resolution. Collaborate with operations to expedite query resolutions and transaction processing. Work with sales and product development teams to resolve service issues and ensure product compliance with standards. Maintain thorough knowledge of cash management products and services to offer first-line support. Develop an understanding of client organization and priorities to deliver outstanding service. Follow up on incident resolution, analyze feedback, and manage complaints effectively. Investigate uncommon queries by consulting relevant experts. Provide information and expertise for business presentations, reporting, and training across internal and external stakeholders. Identify complaint trends, conduct root cause analysis, and contribute to automation of recurring inquiries. Respond to incoming calls according to quality and customer service standards. Ensure customers receive accurate product information and comprehensive buying advice. Foster strong interdepartmental relationships to meet organizational goals. Comply with Data Protection and KYC regulations. Undertake training to improve knowledge of e-Channels and front office duties. Maintain a professional demeanour and protect the Group’s image during phone interactions. Handle customer requests and complaints professionally to achieve positive outcomes. Follow up unresolved inquiries and recommend process improvements. Implement front office guidelines diligently. Adhere to data protection policies consistently. Participate actively in staff meetings and identify areas for personal development. Uphold confidentiality and data protection standards at all times. Qualifications Bachelor’s degree in business administration, Finance, or a related field. Minimum 5 years of experience in a help desk, client service in banking sector. Excellent written and verbal communication skills in English; Arabic is preferred. Strong knowledge of banking products and e-channel services. Proficient in using customer service software and Microsoft Office applications. Typing speed of at least 30 words per minute. High level of integrity, professionalism, and self-management. Excellent problem-solving and decision-making abilities. Strong planning, organizational, and analytical skills. Ability to work effectively in diverse, multicultural teams.
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9