Explore numerous customer service job opportunities. Customer service roles are available across various sectors, focusing on communication and problem-solving skills. These positions often involve direct interaction with customers, addressing inquiries, resolving complaints, and providing support to ensure customer satisfaction.77 Customer Service jobs in Qatar
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Customer Service Representative
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Job Description
SEED is a wellness space opening in Doha, Qatar, that combines ancient wisdom and modern knowledge to create a holistic ecosystem of complete health, nourishment, and healing. At SEED, we are dedicated to enhancing well-being and providing our community with the tools needed for personal growth and a balanced lifestyle. Our aim is to create a supportive and nurturing environment for individuals to achieve their optimal health and wellness goals.
Role Description
This is a full-time on-site role for a Customer Service Representative located in Doha, Qatar. The Customer Service Representative will be responsible for addressing customer inquiries, resolving issues, and ensuring overall customer satisfaction. Daily tasks will include interacting with customers via various communication channels, providing product information, handling complaints, and delivering a positive customer experience. The Customer Service Representative will be the first point of contact and play a crucial role in enhancing customer relations and supporting the company's mission of holistic wellness.
Qualifications
- Customer Service, Customer Support, and Customer Satisfaction skills
- Experience in enhancing Customer Experience and ensuring Customer Service excellence
- Strong communication and interpersonal skills
- Ability to work effectively in a team environment
- Problem-solving and conflict resolution skills
- Prior experience in the wellness industry is a plus
- Bachelor’s degree in a related field is preferred
- Proficiency in English; additional languages are an advantage
Customer Service Representative
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Management Solutions International (MSI) is hiring!
We are looking for a Customer Service Representative for a Logistics & Distribution company in Qatar (ORC location) .
Requirements :
Diploma or higher qualification
3+ years experience in customer service within logistics / warehouse / distribution
Arabic language proficiency is mandatory
Familiarity with Warehouse Management Systems (WMS) preferred
Willing to work in rotational / shift-based schedules
Only shortlisted applicants will be contacted.
#J-18808-LjbffrCustomer Service Representative
Posted 5 days ago
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We are seeking an experienced Customer Service Executive to manage customer interactions, handle inquiries and complaints, and coordinate services while ensuring exceptional customer satisfaction and maintaining professional service standards.
- Multi-Channel Customer Communication - Handle customer inquiries professionally via phone, email, and walk-ins while ensuring prompt and clear communication regarding services and updates
- Service Coordination & Scheduling - Schedule and coordinate service appointments, record and track service requests, and follow up with internal teams for timely resolution
- Complaint Resolution & Relationship Management - Address and resolve customer complaints effectively and politely while providing comprehensive after-sales support to maintain strong customer relationships
- Documentation & Team Support - Maintain accurate customer records and service logs while supporting sales and service teams with coordination as needed
- Experience & Industry Knowledge - Previous experience in customer service, preferably in similar industry with basic understanding of service operations and scheduling processes
- Communication Excellence - Excellent verbal and written communication skills with fluency in English (mandatory); Arabic/Hindi proficiency is advantageous
- Technical & Professional Skills - Good computer skills, ability to multitask effectively, and remain calm under pressure in challenging situations
- Interpersonal Abilities - Strong interpersonal skills with proven ability to build rapport with customers and work collaboratively with internal teams
- CRM Software Experience - Familiarity with customer relationship management systems
- Industry-Specific Knowledge - Understanding of automotive, electronics, or technical service procedures
- Advanced Language Skills - Trilingual capabilities for broader customer demographic coverage
- Conflict Resolution Training - Professional certification in customer service or conflict resolution techniques
Customer Service Representative
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#J-18808-Ljbffr
Customer Service Representative
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B2b Customer Service Representative (6 months contract)
Guest Experience Expert (Service Express Team Leader) #J-18808-Ljbffr
Customer Service Representative
Posted 5 days ago
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Job Description
Responsibilities
Multi-Channel Customer Communication
- Handle customer inquiries professionally via phone, email, and walk-ins while ensuring prompt and clear communication regarding services and updates Service Coordination & Scheduling
- Schedule and coordinate service appointments, record and track service requests, and follow up with internal teams for timely resolution Complaint Resolution & Relationship Management
- Address and resolve customer complaints effectively and politely while providing comprehensive after-sales support to maintain strong customer relationships Documentation & Team Support
- Maintain accurate customer records and service logs while supporting sales and service teams with coordination as needed Must Have
Experience & Industry Knowledge
- Previous experience in customer service, preferably in similar industry with basic understanding of service operations and scheduling processes Communication Excellence
- Excellent verbal and written communication skills with fluency in English (mandatory); Arabic/Hindi proficiency is advantageous Technical & Professional Skills
- Good computer skills, ability to multitask effectively, and remain calm under pressure in challenging situations Interpersonal Abilities
- Strong interpersonal skills with proven ability to build rapport with customers and work collaboratively with internal teams Nice to have
CRM Software Experience
- Familiarity with customer relationship management systems Industry-Specific Knowledge
- Understanding of automotive, electronics, or technical service procedures Advanced Language Skills
- Trilingual capabilities for broader customer demographic coverage Conflict Resolution Training
- Professional certification in customer service or conflict resolution techniques
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Customer Service Representative
Posted today
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Job Description
- Provide guests with an exceptional event/customer service experience
- Be alert and ready to provide to always assist guests
- Answer any event related questions for guests
- Inform Guests of event programming and activities
- Liaise with or escalate guest concerns to relevant departments where necessary
- Direct guests to site specific areas when requested - FnB, Restrooms, Medical Emergency tents etc.
- Assist in guiding guests towards various event areas after security screening
- Assist with crowd flow and management from main entrance towards activity areas
- Assist guests with any immediate questions upon entry
- 8 hours - 10 hours/ daily
**Job Type**: Temporary
Contract length: 1 month
**Salary**: QAR5,000.00 per month
**Experience**:
- customer service representative: 1 year (required)
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Customer Service Representative
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- Respond to customer queries on phone or via WhatsApp
- Attend to customers in studio
- Provide information provided to customers/ FAQs
- Process orders and payment (preparing invoices, taking correct requirements)
- Quality check of final product before/while packing orders
- Arrange delivery (Qatar/Abroad)
- Coordinate with DHL and/or Aramex for all matters (booking pick-up, tracking shipment)
- Manage customer database (names/phone numbers/address/sizes, etc)
- Book appointments and provide quotations
- Coordinate between production, customers and the accounts team for orders to be processed
correctly and on time as well as for processing payment
- Keep track of payment and delivery dates for customers
- Deal with any customer complaints and inform management for more serious issues
- Keeping track of orders received via the website and forwarding them to the production team
efficiently
Inventory: - Keep track of inventory (and updating the website accordingly) - Inform the secretarial staff when we are low on fabric and material Cash Handling and Invoicing: - Receive orders and payment from customers - Handover daily cash payments to accounts - Coordinate with the accounts department for processing invoices and payment Pricing and costing: - Assist the team in pricing for new collections and items - Keep track of costing for all new collections and collaborations Database: - Manage and update a complete database of all the collections, look-books and items in stock - Manage and update the customer contact list (for events, promotions, etc) Coordination: - Coordination with production department to process orders - Coordination with accounts department to process payments and dues - Oversee the production cycle to update and inform customers of any delays or unavailability of items - Inform and update the clients about the status of orders or any delays Teamwork: - Provide complete support to the executive secretary during busy times or her absence - Provide regular updates to the CEO and Supervisor on any assigned/delegated tasks
Customer Service Representative
Posted today
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Job Description
- Proven customer support experience or experience as a Customer Service Representative
- Min. 2 years' experience
- Strong phone contact handling skills and active listening
- Customer orientation and ability to adapt/respond to different types of people.
- Excellent communication and presentation skills
- Ability to multi-task, prioritize, and manage time effectively.
- Data Entry/Typing skills.
- Proficient in Computer
- Arabic/English Language (required)
- Transferable Visa with NOC
- Ready to join.
**Salary**: From QAR4,000.00 per month
Ability to Commute:
- Doha (preferred)
Ability to Relocate:
- Doha: Relocate before starting work (preferred)
Arabic Customer Service Representative
Posted today
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Job Description
- Proven customer support experience or experience as a Customer Service Representative
- Min. 2 years' experience
- Strong phone contact handling skills and active listening
- Customer orientation and ability to adapt/respond to different types of people.
- Excellent communication and presentation skills
- Ability to multi-task, prioritize, and manage time effectively.
- Data Entry/Typing skills.
- Proficient in Computer
- Arabic/English Language (required)
- Transferable Visa with NOC
- Ready to join.
**Salary**: From QAR4,000.00 per month
Ability to Commute:
- Doha (preferred)
Ability to Relocate:
- Doha: Relocate before starting work (preferred)