Explore numerous customer service job opportunities. Customer service roles are available across various sectors, focusing on communication and problem-solving skills. These positions often involve direct interaction with customers, addressing inquiries, resolving complaints, and providing support to ensure customer satisfaction.83 Customer Service jobs in Qatar
Food Services Supervisor
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Job Description
**Job Category** Food and Beverage & Culinary
**Location** The St. Regis Marsa Arabia Island The Pearl Qatar, The St. Regis Residence, Doha, Qatar, Qatar VIEW ON MAP
**Schedule** Full-Time
**Located Remotely?** N
**Relocation?** N
**Position Type** Non-Management
***
Ensure staff is working together as a team to ensure optimum service and that guest needs are met. Inspect grooming and attire of staff, and rectify any deficiencies. Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Inspect storage areas for organization, use of FIFO, and cleanliness. Complete scheduled inventories and stock and requisition necessary supplies. Monitor dining rooms for seating availability, service, safety, and well being of guests. Complete work orders for maintenance repairs.
Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.
- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._
Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
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Customer Service Representative
Posted today
Job Viewed
Job Description
We are seeking an experienced Customer Service Executive to manage customer interactions, handle inquiries and complaints, and coordinate services while ensuring exceptional customer satisfaction and maintaining professional service standards.
- Multi-Channel Customer Communication - Handle customer inquiries professionally via phone, email, and walk-ins while ensuring prompt and clear communication regarding services and updates
- Service Coordination & Scheduling - Schedule and coordinate service appointments, record and track service requests, and follow up with internal teams for timely resolution
- Complaint Resolution & Relationship Management - Address and resolve customer complaints effectively and politely while providing comprehensive after-sales support to maintain strong customer relationships
- Documentation & Team Support - Maintain accurate customer records and service logs while supporting sales and service teams with coordination as needed
- Experience & Industry Knowledge - Previous experience in customer service, preferably in similar industry with basic understanding of service operations and scheduling processes
- Communication Excellence - Excellent verbal and written communication skills with fluency in English (mandatory); Arabic/Hindi proficiency is advantageous
- Technical & Professional Skills - Good computer skills, ability to multitask effectively, and remain calm under pressure in challenging situations
- Interpersonal Abilities - Strong interpersonal skills with proven ability to build rapport with customers and work collaboratively with internal teams
- CRM Software Experience - Familiarity with customer relationship management systems
- Industry-Specific Knowledge - Understanding of automotive, electronics, or technical service procedures
- Advanced Language Skills - Trilingual capabilities for broader customer demographic coverage
- Conflict Resolution Training - Professional certification in customer service or conflict resolution techniques
Customer Service Representative
Posted 8 days ago
Job Viewed
Job Description
Job Description
- Book and track progress of shipment
- Monitor and update the pipeline of deliveries
Qualifications
- Diploma in a relevant field
- 2-3 years of experience in customer service role
- Previous experience in the logistics industry is a preferred
- Middle East/GCC Experience
- Working knowledge of Office and web applications
- Experience in using modern WMS systems including barcoding, Master data, RF, etc.
Market/Industry/Functional Knowledge:
- Strong knowledge of the GCC logistics market
- Strong knowledge of local and regional customs procedure and legislation
- Understand and be able to exploit customer opportunities within and outside of Qatar
CUSTOMER SERVICE REPRESENTATIVE
Posted 8 days ago
Job Viewed
Job Description
Company: KILONEWTONS
Location: Doha, Qatar
Experience: Minimum 3 Years
Website: Description
KILONEWTONS is seeking a professional and customer-focused Customer Service Representative to join our team in Doha, Qatar . The ideal candidate will have at least 3 years of experience in customer support, excellent communication skills, and a passion for delivering outstanding service.
If you thrive in a fast-paced environment and enjoy helping customers, we’d love to hear from you!
Key Responsibilities
- Serve as the first point of contact for customer inquiries via phone, email, and live chat.
- Provide timely and accurate responses to customer questions and concerns.
- Process orders, returns, and refunds efficiently.
- Maintain and update customer records in the CRM system.
- Escalate complex issues to the relevant departments when necessary.
- Gather customer feedback to improve service quality.
- Assist in resolving complaints with professionalism and patience.
- Stay updated on company products, services, and policies.
- Collaborate with the sales and support teams to enhance the customer experience.
- Minimum 3 years of experience in customer service, call centers, or client support roles.
- Excellent verbal and written communication skills in English (Arabic is a plus).
- Strong problem-solving and conflict-resolution abilities.
- Proficiency in CRM software (e.g., Zendesk, Salesforce, HubSpot).
- Ability to multitask and work under pressure.
- Friendly, patient, and empathetic attitude toward customers.
- Basic knowledge of Microsoft Office (Word, Excel, Outlook).
- Experience in e-commerce, retail, or B2B customer service is a plus.
- Competitive salary and benefits.
- Opportunities for career growth and training.
- Positive and supportive work environment.
- Work with a dynamic and professional team.
Send your updated CV to with the subject line: “Customer Service Representative – (Your Name)” .
Visit our careers page: is an equal-opportunity employer. We welcome applicants from diverse backgrounds.
× #J-18808-Ljbffr
Customer Service Representative
Posted 8 days ago
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Job Description
Management Solutions International (MSI) is hiring!
We are looking for a Customer Service Representative for a Logistics & Distribution company in Qatar (ORC location) .
Requirements :
Diploma or higher qualification
3+ years experience in customer service within logistics / warehouse / distribution
Arabic language proficiency is mandatory
Familiarity with Warehouse Management Systems (WMS) preferred
Willing to work in rotational / shift-based schedules
Only shortlisted applicants will be contacted.
#J-18808-LjbffrCustomer Service Representative
Posted today
Job Viewed
Job Description
Responsibilities
Multi-Channel Customer Communication
- Handle customer inquiries professionally via phone, email, and walk-ins while ensuring prompt and clear communication regarding services and updates Service Coordination & Scheduling
- Schedule and coordinate service appointments, record and track service requests, and follow up with internal teams for timely resolution Complaint Resolution & Relationship Management
- Address and resolve customer complaints effectively and politely while providing comprehensive after-sales support to maintain strong customer relationships Documentation & Team Support
- Maintain accurate customer records and service logs while supporting sales and service teams with coordination as needed Must Have
Experience & Industry Knowledge
- Previous experience in customer service, preferably in similar industry with basic understanding of service operations and scheduling processes Communication Excellence
- Excellent verbal and written communication skills with fluency in English (mandatory); Arabic/Hindi proficiency is advantageous Technical & Professional Skills
- Good computer skills, ability to multitask effectively, and remain calm under pressure in challenging situations Interpersonal Abilities
- Strong interpersonal skills with proven ability to build rapport with customers and work collaboratively with internal teams Nice to have
CRM Software Experience
- Familiarity with customer relationship management systems Industry-Specific Knowledge
- Understanding of automotive, electronics, or technical service procedures Advanced Language Skills
- Trilingual capabilities for broader customer demographic coverage Conflict Resolution Training
- Professional certification in customer service or conflict resolution techniques
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Customer Service Representative
Posted 16 days ago
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Job Description
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Customer Service Representative
Posted 17 days ago
Job Viewed
Job Description
Job Description - Book and track progress of shipment - Monitor and update the pipeline of deliveries Qualifications Diploma in a relevant field 2-3 years of experience in customer service role Previous experience in the logistics industry is a preferred Middle East/GCC Experience Working knowledge of Office and web applications Experience in using modern WMS systems including barcoding, Master data, RF, etc. Market/Industry/Functional Knowledge: - Strong knowledge of the GCC logistics market - Strong knowledge of local and regional customs procedure and legislation - Understand and be able to exploit customer opportunities within and outside of Qatar
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CUSTOMER SERVICE REPRESENTATIVE
Posted 26 days ago
Job Viewed
Job Description
Customer Service Representative
Company:
KILONEWTONS
Location:
Doha, Qatar
Experience:
Minimum 3 Years
Website:
Description
KILONEWTONS is seeking a professional and customer-focused
Customer Service Representative
to join our team in
Doha, Qatar . The ideal candidate will have
at least 3 years of experience
in customer support, excellent communication skills, and a passion for delivering outstanding service.
If you thrive in a fast-paced environment and enjoy helping customers, we’d love to hear from you!
Key Responsibilities
Serve as the first point of contact for customer inquiries via phone, email, and live chat. Provide timely and accurate responses to customer questions and concerns. Process orders, returns, and refunds efficiently. Maintain and update customer records in the CRM system. Escalate complex issues to the relevant departments when necessary. Gather customer feedback to improve service quality. Assist in resolving complaints with professionalism and patience. Stay updated on company products, services, and policies. Collaborate with the sales and support teams to enhance the customer experience.
Qualifications & Skills
Minimum 3 years of experience in customer service, call centers, or client support roles. Excellent verbal and written communication skills in English (Arabic is a plus). Strong problem-solving and conflict-resolution abilities. Proficiency in CRM software (e.g., Zendesk, Salesforce, HubSpot). Ability to multitask and work under pressure. Friendly, patient, and empathetic attitude toward customers. Basic knowledge of Microsoft Office (Word, Excel, Outlook). Experience in e-commerce, retail, or B2B customer service is a plus.
Why Join KILONEWTONS?
Competitive salary and benefits. Opportunities for career growth and training. Positive and supportive work environment. Work with a dynamic and professional team.
How To Apply
Send your
updated CV
to
with the subject line:
“Customer Service Representative – (Your Name)” .
Visit our careers page:
is an equal-opportunity employer. We welcome applicants from diverse backgrounds.
× #J-18808-Ljbffr
B2b Customer Service Representative (6 months contract)
Posted 8 days ago
Job Viewed
Job Description
The B2B Customer Service Representative (CSR) plays a key frontline role in supporting business customers by managing service-related inquiries, processing documentation, resolving customer requests and complaints, and ensuring data accuracy and customer satisfaction. The CSR will interact directly with business clients, providing timely, courteous, and solution-oriented support in accordance with organizational service standards.
Context:
As part of the Business Operations & Services division, the CSR handles service-related tasks across a large portfolio of business clients. This includes engaging with internal teams to support request execution, maintaining service quality, and promoting customer-centric interactions.
B. Key Responsibilities
Customer Support & Request Handling
Receive and process business customer requests and documentation related to services and updates.
Enter customer data and service information accurately into internal systems.
Respond to customer inquiries and complaints across various communication channels (Email, Live Chat, Applications, Fax, Social Media).
Follow up with customers regarding service status updates and ensure resolution of requests within defined timelines.
Escalate unresolved or complex issues to appropriate internal stakeholders for resolution.
Order Management & Service Coordination
Proactively monitor pending requests to ensure timely closure.
Identify data inconsistencies and initiate correction procedures.
Ensure proper handling and storage of documents as per internal policies.
Collaborate with cross-functional teams such as Technical Support and Data Management to address service-related issues.
Provide feedback on system usability and report any challenges encountered during operations.
Service Awareness & Communication
Educate business customers on available services and support tools.
Promote awareness of digital platforms and self-service solutions.
Support service improvement efforts through regular feedback and client insights.
Assist in generating scheduled and on-demand reports on service activities as needed.
C. Work Schedule
Rotational 24/7 shift coverage, including weekends and holidays.
D. Requirements
Willing and able to work full rotational shifts (including weekends and public holidays).
Must hold a valid Qatar ID (QID).
Can secure NOC/secondment from sponsor
#J-18808-LjbffrB2b Customer Service Representative (6 months contract)
Posted 22 days ago
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Job Description
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