Explore numerous customer service job opportunities. Customer service roles are available across various sectors, focusing on communication and problem-solving skills. These positions often involve direct interaction with customers, addressing inquiries, resolving complaints, and providing support to ensure customer satisfaction.45 Customer Service jobs in Qatar
Senior Reservation Agent (Temporary)
Doha, Doha
CANDIDZONE Technologies
Job Viewed
Job Description
We are hiring Senior Reservation Agents to work under our reputed client in Qatar.
- Contract Duration - 3 months extendable_
**Qualifications**:
- High School diploma or higher, GDS
- At least 2 years of relevant experience
- Work visa under Secondment, Freelance
- Available to join immediately with valid QID
- Residing in Qatar
**Interested applicants**: forward the CV's through WhatsApp at
**Job Types**: Full-time, Contract
Contract length: 3 months
**Salary**: QAR5,700.00 per month
Application Question(s):
- Are you in Doha?
- Contract Duration - 3 months extendable_
**Qualifications**:
- High School diploma or higher, GDS
- At least 2 years of relevant experience
- Work visa under Secondment, Freelance
- Available to join immediately with valid QID
- Residing in Qatar
**Interested applicants**: forward the CV's through WhatsApp at
**Job Types**: Full-time, Contract
Contract length: 3 months
**Salary**: QAR5,700.00 per month
Application Question(s):
- Are you in Doha?
This advertiser has chosen not to accept applicants from your region.
Job No Longer Available
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Executive - Customer Service
Doha, Doha
Apparel Group
Posted today
Job Viewed
Job Description
Job Description
Objective:
This position is responsible for managing and enhancing customer interactions and service performance within the Distribution Centre. The role ensures timely resolution of inquiries, effective communication between internal teams and customers, and contributes to customer satisfaction and operational efficiency.
Key Responsibility:
Customer Relationship Management
Objective:
This position is responsible for managing and enhancing customer interactions and service performance within the Distribution Centre. The role ensures timely resolution of inquiries, effective communication between internal teams and customers, and contributes to customer satisfaction and operational efficiency.
Key Responsibility:
Customer Relationship Management
- Act as a liaison between the Distribution Centre and internal/external customers, addressing inquiries and concerns in a timely and professional manner.
- Maintain up-to-date customer records, delivery status reports, and order documentation.
- Support the resolution of complaints and delivery discrepancies with root cause analysis and corrective actions.
- Coordinate with DC, logistics, and last-mile teams to ensure accurate and on-time dispatch of customer orders.
- Analyze customer service trends, report recurring issues, and collaborate with cross-functional teams to improve turnaround time.
- Follow up on open service requests and ensure escalations are handled promptly.
- Respond to customer queries via phone, email, and system portals, ensuring professional and courteous communication.
- Update customers proactively on order status, stock availability, or delivery timelines.
- Support the preparation of customer service KPIs and periodic service-level reports.
- Recommend process enhancements and digital tools to improve service response and customer satisfaction.
- Participate in service improvement projects, system upgrades, and training initiatives to build service capability.
- Maintain in-depth product knowledge and awareness of internal distribution processes to support accurate resolution.
- 1-3 years of experience working in a warehouse or distribution center environment in a similar role or related position is preferred.
- Strong interpersonal and problem-solving skills, with the ability to multitask in a fast-paced setting.
- Working knowledge of ERP systems, MS Office, and customer service platforms is preferred.
- Bachelor’s degree in Business Administration, Supply Chain, or a related field.
This advertiser has chosen not to accept applicants from your region.
0
Customer Service Agent
Doha, Doha
Management Solutions International MSI
Posted 1 day ago
Job Viewed
Job Description
- Guest Assistance: Provide directions to stores, services, and facilities within the mall, ensuring guests find what they need efficiently.
- Customer Inquiries: Address customer queries about promotions, events, and general mall information courteously and promptly.
- Problem Resolution: Handle customer complaints and resolve issues or escalate them to the appropriate department when necessary.
- Event Support: Assist in coordinating and promoting mall events, ensuring guests are informed and have a positive experience.
- Lost and Found: Manage the lost and found system, ensuring items are logged, stored securely, and returned to their rightful owners.
- Mall Navigation: Guide guests with mobility challenges or special needs, offering assistance with wheelchairs or other accessibility services.
- Safety and Security: Stay vigilant for any safety or security concerns in public areas, reporting incidents to the relevant personnel.
This advertiser has chosen not to accept applicants from your region.
1
Customer Service Executive
Urban Ridge Supplies
Posted 4 days ago
Job Viewed
Job Description
- Greet and assist customers upon arrival, and address inquiries or concerns related to vehicle appearance services.
- Schedule and coordinate service work with applicators and technicians while ensuring timely vehicle delivery.
- Provide regular updates to customers on service progress and follow up as needed.
- Recommend and upsell additional services based on customer needs and vehicle condition.
- Maintain and update accurate customer records.
- Prepare service-based invoices and assist with billing documents.
- Resolve customer complaints and ensure a smooth, satisfying service experience.
Doha, Qatar
Ref:JB
Job Description
- Greet and assist customers upon arrival, and address inquiries or concerns related to vehicle appearance services.
- Schedule and coordinate service work with applicators and technicians while ensuring timely vehicle delivery.
- Provide regular updates to customers on service progress and follow up as needed.
- Recommend and upsell additional services based on customer needs and vehicle condition.
- Maintain and update accurate customer records.
- Prepare service-based invoices and assist with billing documents.
- Resolve customer complaints and ensure a smooth, satisfying service experience.
- Female candidate only.
- Bilingual - English and Arabic.
- Holding Bachelors Degree.
- Previous experience in automotive services, especially tinting, PPF installation, and underbody coating.
- Quality customer service skills.
- Experience in sales and upselling services.
- Strong in follow-up and coordination with both customers and internal teams.
Job Location
Doha, Qatar
Job Role
Other
Employment Status
Full time
Employment Type
Employee
Preferred Candidate
Career Level
Mid Career
Years of Experience
Min: 3
Gender
Female
Degree
Bachelor's degree
About This Company
Al Abdulghani Motors Co.
Automotive Dealership & Distributor
Doha, Qatar
500 employees or more
+974.
Al Abdulghani Motors (AAM) is one of the leading automotive companies in Qatar being the sole distributor of Toyota & Lexus cars. The company also runs a Pre- Owned Vehicle and Rent a Car businesses and has the most extensive After Sales network of quick service centers in the country. AAM has also diversified its businesses in multi brand and multi- products through Commercial &.
See more
Job Id: PkjkVaREuBQIazSc5BW4X6A2f4wHeMsCvNS/mVpwzy84Z/961qDMvtLPCDpTENuaRtvRn1bAk1OJug49NAAT9lxIQOtQF366CtBorKDTYL5I3GLsogfOkG3Qu5yQqlBaruqte0LT/eZgeQ==Guest Experience Expert (Front Desk Agent) Recruitment Event in Serbia | Customer Service Agent | Qatar Airways Group QNB3324 - Senior Officer Customer Services (Qatarization) Recruitment Event in Romania | Customer Service Agent | Qatar Airways Group #J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.
2
Customer Service Representative
Doha, Doha
Management Solutions International MSI
Posted 10 days ago
Job Viewed
Job Description
Management Solutions International (MSI) is hiring!
We are looking for a Customer Service Representative for a Logistics & Distribution company in Qatar (ORC location) .
Requirements :
Diploma or higher qualification
3+ years experience in customer service within logistics / warehouse / distribution
Arabic language proficiency is mandatory
Familiarity with Warehouse Management Systems (WMS) preferred
Willing to work in rotational / shift-based schedules
Only shortlisted applicants will be contacted.
#J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.
3
Customer Service Executive
Premium Solutions
Posted 23 days ago
Job Viewed
Job Description
Premium Solutions Consultancy is Hiring!
Position: Customer Service Executive
Key Responsibilities:
• Respond to customer inquiries via phone and email in Arabic and English, providing accurate and timely assistance.
• Resolve customer complaints, offer effective solutions, and escalate issues when necessary.
• Maintain a high level of customer satisfaction through positive and productive interactions.
• Process customer orders, returns, and exchanges following company policies.
• Manage customer accounts, resolve discrepancies, and provide updates.
• Assist customers with product inquiries and services, ensuring clarity and satisfaction.
• Stay updated on company products, services, and policies to provide comprehensive support.
• Collaborate with other departments to enhance the overall customer experience.
Qualifications:
• Fluency in Arabic (written and spoken) is mandatory.
• Proficiency in English is required.
• Previous experience in customer service or a similar role is preferred.
• Strong communication, problem-solving, and interpersonal skills.
• Local hiring only – Candidates must be currently residing in Qatar.
• QID holders with NOC ready are eligible to apply.
• Must be ready to join immediately.
Send your CV to with "Customer Service Executive – Qatar" in the subject line.
#J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.
4
Executive - Customer Service
Doha, Doha
Apparel Group
Posted today
Job Viewed
Job Description
Job Description
Objective:
This position is responsible for managing and enhancing customer interactions and service performance within the Distribution Centre. The role ensures timely resolution of inquiries, effective communication between internal teams and customers, and contributes to customer satisfaction and operational efficiency.
Key Responsibility:
Customer Relationship Management
Act as a liaison between the Distribution Centre and internal/external customers, addressing inquiries and concerns in a timely and professional manner. Maintain up-to-date customer records, delivery status reports, and order documentation. Support the resolution of complaints and delivery discrepancies with root cause analysis and corrective actions.
Operational Support & Coordination
Coordinate with DC, logistics, and last-mile teams to ensure accurate and on-time dispatch of customer orders. Analyze customer service trends, report recurring issues, and collaborate with cross-functional teams to improve turnaround time. Follow up on open service requests and ensure escalations are handled promptly.
Service Quality & Communication
Respond to customer queries via phone, email, and system portals, ensuring professional and courteous communication. Update customers proactively on order status, stock availability, or delivery timelines. Support the preparation of customer service KPIs and periodic service-level reports.
Continuous Improvement
Recommend process enhancements and digital tools to improve service response and customer satisfaction. Participate in service improvement projects, system upgrades, and training initiatives to build service capability. Maintain in-depth product knowledge and awareness of internal distribution processes to support accurate resolution.
Desired Experience:
1-3 years of experience working in a warehouse or distribution center environment in a similar role or related position is preferred. Strong interpersonal and problem-solving skills, with the ability to multitask in a fast-paced setting. Working knowledge of ERP systems, MS Office, and customer service platforms is preferred. Bachelor’s degree in Business Administration, Supply Chain, or a related field.
#J-18808-Ljbffr
Objective:
This position is responsible for managing and enhancing customer interactions and service performance within the Distribution Centre. The role ensures timely resolution of inquiries, effective communication between internal teams and customers, and contributes to customer satisfaction and operational efficiency.
Key Responsibility:
Customer Relationship Management
Act as a liaison between the Distribution Centre and internal/external customers, addressing inquiries and concerns in a timely and professional manner. Maintain up-to-date customer records, delivery status reports, and order documentation. Support the resolution of complaints and delivery discrepancies with root cause analysis and corrective actions.
Operational Support & Coordination
Coordinate with DC, logistics, and last-mile teams to ensure accurate and on-time dispatch of customer orders. Analyze customer service trends, report recurring issues, and collaborate with cross-functional teams to improve turnaround time. Follow up on open service requests and ensure escalations are handled promptly.
Service Quality & Communication
Respond to customer queries via phone, email, and system portals, ensuring professional and courteous communication. Update customers proactively on order status, stock availability, or delivery timelines. Support the preparation of customer service KPIs and periodic service-level reports.
Continuous Improvement
Recommend process enhancements and digital tools to improve service response and customer satisfaction. Participate in service improvement projects, system upgrades, and training initiatives to build service capability. Maintain in-depth product knowledge and awareness of internal distribution processes to support accurate resolution.
Desired Experience:
1-3 years of experience working in a warehouse or distribution center environment in a similar role or related position is preferred. Strong interpersonal and problem-solving skills, with the ability to multitask in a fast-paced setting. Working knowledge of ERP systems, MS Office, and customer service platforms is preferred. Bachelor’s degree in Business Administration, Supply Chain, or a related field.
#J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.
5
Customer Service Agent
Doha, Doha
Management Solutions International MSI
Posted 1 day ago
Job Viewed
Job Description
Guest Assistance:
Provide directions to stores, services, and facilities within the mall, ensuring guests find what they need efficiently. Customer Inquiries:
Address customer queries about promotions, events, and general mall information courteously and promptly. Problem Resolution:
Handle customer complaints and resolve issues or escalate them to the appropriate department when necessary. Event Support:
Assist in coordinating and promoting mall events, ensuring guests are informed and have a positive experience. Lost and Found:
Manage the lost and found system, ensuring items are logged, stored securely, and returned to their rightful owners. Mall Navigation:
Guide guests with mobility challenges or special needs, offering assistance with wheelchairs or other accessibility services. Safety and Security:
Stay vigilant for any safety or security concerns in public areas, reporting incidents to the relevant personnel.
#J-18808-Ljbffr
Provide directions to stores, services, and facilities within the mall, ensuring guests find what they need efficiently. Customer Inquiries:
Address customer queries about promotions, events, and general mall information courteously and promptly. Problem Resolution:
Handle customer complaints and resolve issues or escalate them to the appropriate department when necessary. Event Support:
Assist in coordinating and promoting mall events, ensuring guests are informed and have a positive experience. Lost and Found:
Manage the lost and found system, ensuring items are logged, stored securely, and returned to their rightful owners. Mall Navigation:
Guide guests with mobility challenges or special needs, offering assistance with wheelchairs or other accessibility services. Safety and Security:
Stay vigilant for any safety or security concerns in public areas, reporting incidents to the relevant personnel.
#J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.
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6
Customer Service Executive
Doha, Doha
Premium Solutions
Posted 2 days ago
Job Viewed
Job Description
Premium Solutions Consultancy is Hiring! Position: Customer Service Executive Key Responsibilities: • Respond to customer inquiries via phone and email in Arabic and English, providing accurate and timely assistance. • Resolve customer complaints, offer effective solutions, and escalate issues when necessary. • Maintain a high level of customer satisfaction through positive and productive interactions. • Process customer orders, returns, and exchanges following company policies. • Manage customer accounts, resolve discrepancies, and provide updates. • Assist customers with product inquiries and services, ensuring clarity and satisfaction. • Stay updated on company products, services, and policies to provide comprehensive support. • Collaborate with other departments to enhance the overall customer experience. Qualifications: • Fluency in Arabic (written and spoken) is mandatory. • Proficiency in English is required. • Previous experience in customer service or a similar role is preferred. • Strong communication, problem-solving, and interpersonal skills. • Local hiring only – Candidates must be currently residing in Qatar. • QID holders with NOC ready are eligible to apply. • Must be ready to join immediately. Send your CV to
with " Customer Service Executive
– Qatar" in the subject line.
#J-18808-Ljbffr
with " Customer Service Executive
– Qatar" in the subject line.
#J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.
7
Customer Service Executive
Doha, Doha
Urban Ridge Supplies
Posted 3 days ago
Job Viewed
Job Description
Greet and assist customers upon arrival, and address inquiries or concerns related to vehicle appearance services. Schedule and coordinate service work with applicators and technicians while ensuring timely vehicle delivery. Provide regular updates to customers on service progress and follow up as needed. Recommend and upsell additional services based on customer needs and vehicle condition. Maintain and update accurate customer records. Prepare service-based invoices and assist with billing documents. Resolve customer complaints and ensure a smooth, satisfying service experience.
Al Abdulghani Motors Co.
Doha, Qatar
Ref:JB
Job Description
Greet and assist customers upon arrival, and address inquiries or concerns related to vehicle appearance services. Schedule and coordinate service work with applicators and technicians while ensuring timely vehicle delivery. Provide regular updates to customers on service progress and follow up as needed. Recommend and upsell additional services based on customer needs and vehicle condition. Maintain and update accurate customer records. Prepare service-based invoices and assist with billing documents. Resolve customer complaints and ensure a smooth, satisfying service experience.
Skills
Female candidate only. Bilingual - English and Arabic. Holding Bachelors Degree. Previous experience in automotive services, especially tinting, PPF installation, and underbody coating. Quality customer service skills. Experience in sales and upselling services. Strong in follow-up and coordination with both customers and internal teams.
Job Details
Job Location
Doha, Qatar
Job Role
Other
Employment Status
Full time
Employment Type
Employee
Preferred Candidate
Career Level
Mid Career
Years of Experience
Min: 3
Gender
Female
Degree
Bachelor's degree
About This Company
Al Abdulghani Motors Co.
Automotive Dealership & Distributor
Doha, Qatar
500 employees or more
+974.
Al Abdulghani Motors (AAM) is one of the leading automotive companies in Qatar being the sole distributor of Toyota & Lexus cars. The company also runs a Pre- Owned Vehicle and Rent a Car businesses and has the most extensive After Sales network of quick service centers in the country. AAM has also diversified its businesses in multi brand and multi- products through Commercial &.
See more
Job Id: PkjkVaREuBQIazSc5BW4X6A2f4wHeMsCvNS/mVpwzy84Z/961qDMvtLPCDpTENuaRtvRn1bAk1OJug49NAAT9lxIQOtQF366CtBorKDTYL5I3GLsogfOkG3Qu5yQqlBaruqte0LT/eZgeQ== Guest Experience Expert (Front Desk Agent)
Recruitment Event in Serbia | Customer Service Agent | Qatar Airways Group
QNB3324 - Senior Officer Customer Services (Qatarization)
Recruitment Event in Romania | Customer Service Agent | Qatar Airways Group #J-18808-Ljbffr
Al Abdulghani Motors Co.
Doha, Qatar
Ref:JB
Job Description
Greet and assist customers upon arrival, and address inquiries or concerns related to vehicle appearance services. Schedule and coordinate service work with applicators and technicians while ensuring timely vehicle delivery. Provide regular updates to customers on service progress and follow up as needed. Recommend and upsell additional services based on customer needs and vehicle condition. Maintain and update accurate customer records. Prepare service-based invoices and assist with billing documents. Resolve customer complaints and ensure a smooth, satisfying service experience.
Skills
Female candidate only. Bilingual - English and Arabic. Holding Bachelors Degree. Previous experience in automotive services, especially tinting, PPF installation, and underbody coating. Quality customer service skills. Experience in sales and upselling services. Strong in follow-up and coordination with both customers and internal teams.
Job Details
Job Location
Doha, Qatar
Job Role
Other
Employment Status
Full time
Employment Type
Employee
Preferred Candidate
Career Level
Mid Career
Years of Experience
Min: 3
Gender
Female
Degree
Bachelor's degree
About This Company
Al Abdulghani Motors Co.
Automotive Dealership & Distributor
Doha, Qatar
500 employees or more
+974.
Al Abdulghani Motors (AAM) is one of the leading automotive companies in Qatar being the sole distributor of Toyota & Lexus cars. The company also runs a Pre- Owned Vehicle and Rent a Car businesses and has the most extensive After Sales network of quick service centers in the country. AAM has also diversified its businesses in multi brand and multi- products through Commercial &.
See more
Job Id: PkjkVaREuBQIazSc5BW4X6A2f4wHeMsCvNS/mVpwzy84Z/961qDMvtLPCDpTENuaRtvRn1bAk1OJug49NAAT9lxIQOtQF366CtBorKDTYL5I3GLsogfOkG3Qu5yQqlBaruqte0LT/eZgeQ== Guest Experience Expert (Front Desk Agent)
Recruitment Event in Serbia | Customer Service Agent | Qatar Airways Group
QNB3324 - Senior Officer Customer Services (Qatarization)
Recruitment Event in Romania | Customer Service Agent | Qatar Airways Group #J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.
8
Customer Service Representative
Doha, Doha
Management Solutions International MSI
Posted 10 days ago
Job Viewed
Job Description
Management Solutions International (MSI) is hiring! We are looking for a Customer Service Representative for a Logistics & Distribution company in Qatar (ORC location) . Requirements : Diploma or higher qualification 3+ years experience in customer service within logistics / warehouse / distribution Arabic language proficiency is mandatory Familiarity with Warehouse Management Systems (WMS) preferred Willing to work in rotational / shift-based schedules Only shortlisted applicants will be contacted.
#J-18808-Ljbffr
#J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.
9