Explore numerous opportunities in the hotels sector. This industry offers a wide array of positions, from entry-level roles to management positions. Job seekers can find roles in 43 Hotels jobs in Qatar
VIP Hostess - Luxury Hotels & Restaurants
Doha, Doha
Ziptalents
Posted 9 days ago
Job Viewed
Job Description
VIP Hostess - Luxury Hotels & Restaurants
About the job VIP Hostess - Luxury Hotels & Restaurants
On behalf of our client, a member of the world's leading family of luxury hotels and restaurants, we are looking for: VIP Hostess - Luxury Hotels & Restaurants As a
VIP Hostess , you will be the first point of contact for VIP guests, playing a crucial role in creating memorable experiences through exceptional service and personalized attention. Your responsibilities will include managing interactions across the Recreation Department and our luxury restaurant, ensuring all guest interactions meet the highest standards of luxury and satisfaction. Key Responsibilities: Warm Welcome:
Greet and seat guests with a friendly, engaging, and professional demeanor, ensuring they feel valued from the moment they arrive. Guest Interaction:
Provide detailed information about the hotel's recreational facilities, dining options, and activities to enhance the guest experience. Reservation Management:
Manage reservations for recreational services and dining efficiently, ensuring a seamless booking process. Coordination:
Collaborate with the Recreation and Restaurant teams to coordinate and execute special events, classes, and activities, meeting all guest needs. Service Excellence:
Address and resolve guest inquiries, requests, and concerns promptly and professionally, maintaining luxury standards. Environment Maintenance:
Keep all guest areas clean and organized, ensuring a polished and inviting environment at all times. Feedback and Improvement:
Gather and relay guest feedback to improve service quality and guest satisfaction continuously. What We Are Looking For: Experience:
Previous experience in guest relations, hospitality, or related fields, preferably in a luxury or upscale environment. Skills:
Excellent communication and interpersonal skills, with a strong focus on guest satisfaction. Ability to multitask and handle guest requests gracefully and efficiently. Professionalism:
A polished, professional demeanor with a commitment to high service standards. Comfort working in environments where alcohol is served. Language Proficiency:
Fluency in English is required; additional languages are a plus. What Is In It For You: Our clients value the dedication and hard work of our team members and reward it with a competitive salary and benefits package. By joining, you will become part of a global family where teamwork, trust, and support are the foundation of success. If you are passionate about delivering memorable experiences and have the personality to fit the luxury ethos, we invite you to apply.
#J-18808-Ljbffr
About the job VIP Hostess - Luxury Hotels & Restaurants
On behalf of our client, a member of the world's leading family of luxury hotels and restaurants, we are looking for: VIP Hostess - Luxury Hotels & Restaurants As a
VIP Hostess , you will be the first point of contact for VIP guests, playing a crucial role in creating memorable experiences through exceptional service and personalized attention. Your responsibilities will include managing interactions across the Recreation Department and our luxury restaurant, ensuring all guest interactions meet the highest standards of luxury and satisfaction. Key Responsibilities: Warm Welcome:
Greet and seat guests with a friendly, engaging, and professional demeanor, ensuring they feel valued from the moment they arrive. Guest Interaction:
Provide detailed information about the hotel's recreational facilities, dining options, and activities to enhance the guest experience. Reservation Management:
Manage reservations for recreational services and dining efficiently, ensuring a seamless booking process. Coordination:
Collaborate with the Recreation and Restaurant teams to coordinate and execute special events, classes, and activities, meeting all guest needs. Service Excellence:
Address and resolve guest inquiries, requests, and concerns promptly and professionally, maintaining luxury standards. Environment Maintenance:
Keep all guest areas clean and organized, ensuring a polished and inviting environment at all times. Feedback and Improvement:
Gather and relay guest feedback to improve service quality and guest satisfaction continuously. What We Are Looking For: Experience:
Previous experience in guest relations, hospitality, or related fields, preferably in a luxury or upscale environment. Skills:
Excellent communication and interpersonal skills, with a strong focus on guest satisfaction. Ability to multitask and handle guest requests gracefully and efficiently. Professionalism:
A polished, professional demeanor with a commitment to high service standards. Comfort working in environments where alcohol is served. Language Proficiency:
Fluency in English is required; additional languages are a plus. What Is In It For You: Our clients value the dedication and hard work of our team members and reward it with a competitive salary and benefits package. By joining, you will become part of a global family where teamwork, trust, and support are the foundation of success. If you are passionate about delivering memorable experiences and have the personality to fit the luxury ethos, we invite you to apply.
#J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.
0
Vip hostess - luxury hotels & restaurants
Ziptalents
Posted today
Job Viewed
Job Description
VIP Hostess - Luxury Hotels & RestaurantsAbout the job VIP Hostess - Luxury Hotels & RestaurantsOn behalf of our client, a member of the world's leading family of luxury hotels and restaurants, we are looking for:
VIP Hostess - Luxury Hotels & Restaurants
As aVIP Hostess , you will be the first point of contact for VIP guests, playing a crucial role in creating memorable experiences through exceptional service and personalized attention.
Your responsibilities will include managing interactions across the Recreation Department and our luxury restaurant, ensuring all guest interactions meet the highest standards of luxury and satisfaction.
Key Responsibilities:
Warm Welcome:Greet and seat guests with a friendly, engaging, and professional demeanor, ensuring they feel valued from the moment they arrive.
Guest Interaction:Provide detailed information about the hotel's recreational facilities, dining options, and activities to enhance the guest experience.
Reservation Management:Manage reservations for recreational services and dining efficiently, ensuring a seamless booking process.
Coordination:Collaborate with the Recreation and Restaurant teams to coordinate and execute special events, classes, and activities, meeting all guest needs.
Service Excellence:Address and resolve guest inquiries, requests, and concerns promptly and professionally, maintaining luxury standards.
Environment Maintenance:Keep all guest areas clean and organized, ensuring a polished and inviting environment at all times.
Feedback and Improvement:Gather and relay guest feedback to improve service quality and guest satisfaction continuously.
What We Are Looking For:
Experience:Previous experience in guest relations, hospitality, or related fields, preferably in a luxury or upscale environment.
Skills:Excellent communication and interpersonal skills, with a strong focus on guest satisfaction. Ability to multitask and handle guest requests gracefully and efficiently.
Professionalism:A polished, professional demeanor with a commitment to high service standards. Comfort working in environments where alcohol is served.
Language Proficiency:Fluency in English is required; additional languages are a plus.
What Is In It For You:
Our clients value the dedication and hard work of our team members and reward it with a competitive salary and benefits package.
By joining, you will become part of a global family where teamwork, trust, and support are the foundation of success.
If you are passionate about delivering memorable experiences and have the personality to fit the luxury ethos, we invite you to apply.#J-18808-Ljbffr
VIP Hostess - Luxury Hotels & Restaurants
As aVIP Hostess , you will be the first point of contact for VIP guests, playing a crucial role in creating memorable experiences through exceptional service and personalized attention.
Your responsibilities will include managing interactions across the Recreation Department and our luxury restaurant, ensuring all guest interactions meet the highest standards of luxury and satisfaction.
Key Responsibilities:
Warm Welcome:Greet and seat guests with a friendly, engaging, and professional demeanor, ensuring they feel valued from the moment they arrive.
Guest Interaction:Provide detailed information about the hotel's recreational facilities, dining options, and activities to enhance the guest experience.
Reservation Management:Manage reservations for recreational services and dining efficiently, ensuring a seamless booking process.
Coordination:Collaborate with the Recreation and Restaurant teams to coordinate and execute special events, classes, and activities, meeting all guest needs.
Service Excellence:Address and resolve guest inquiries, requests, and concerns promptly and professionally, maintaining luxury standards.
Environment Maintenance:Keep all guest areas clean and organized, ensuring a polished and inviting environment at all times.
Feedback and Improvement:Gather and relay guest feedback to improve service quality and guest satisfaction continuously.
What We Are Looking For:
Experience:Previous experience in guest relations, hospitality, or related fields, preferably in a luxury or upscale environment.
Skills:Excellent communication and interpersonal skills, with a strong focus on guest satisfaction. Ability to multitask and handle guest requests gracefully and efficiently.
Professionalism:A polished, professional demeanor with a commitment to high service standards. Comfort working in environments where alcohol is served.
Language Proficiency:Fluency in English is required; additional languages are a plus.
What Is In It For You:
Our clients value the dedication and hard work of our team members and reward it with a competitive salary and benefits package.
By joining, you will become part of a global family where teamwork, trust, and support are the foundation of success.
If you are passionate about delivering memorable experiences and have the personality to fit the luxury ethos, we invite you to apply.#J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.
1
Spa Receptionist (Delta Hotels City Center Doha)
Doha, Doha
Marriott International, Inc
Posted today
Job Viewed
Job Description
**Job Number** 22158541
**Job Category** Spa
**Location** Delta Hotels City Center Doha, Umm Arsaan Street, Doha, Qatar, Qatar VIEW ON MAP
**Schedule** Full-Time
**Located Remotely?** N
**Relocation?** N
**Position Type** Non-Management
***
Schedule services for individuals and large groups using spa/salon reservations software system. Call guests to confirm scheduled services. Answer questions about available services. Update the reservations/cancellations list throughout the day, inform providers of last-minute changes, and resolve scheduling issues as needed by working with supervisor/manager. Check in guests for appointments, confirm first and last name, and provide general spa orientation to guests upon arrival. Promote and sell spa/salon services. Stock and maintain retail sales items and promote the sale of retail items and additional spa services. Maintain knowledge of spa services and amenities. Maintain knowledge of current trends within the spa industry. Obtain assigned bank and account for contracted monies, obtain change required for expected business level, and keep bank secure at all times. Process guest payments for spa/salon services and obtain payment authorization as needed. Accept and log cash tips for employees. Balance, scan, and drop receipts with Accounting. Communicate housekeeping, engineering and maintenance needs to the relevant departments.
Report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._
With our diverse portfolio of locations, you’ll find Delta Hotels in world-renowned cities and prestigious resorts across Canada. Delta Hotels is a Marriott International brand and offers you the opportunity to find the hospitality job and career journey that's right for you. With more than 1100 managed properties and 19 brands you'll find Marriott International in your neighborhood and in more than 74 countries across the globe. Find Your Worldat Delta Hotels.
**Job Category** Spa
**Location** Delta Hotels City Center Doha, Umm Arsaan Street, Doha, Qatar, Qatar VIEW ON MAP
**Schedule** Full-Time
**Located Remotely?** N
**Relocation?** N
**Position Type** Non-Management
***
Schedule services for individuals and large groups using spa/salon reservations software system. Call guests to confirm scheduled services. Answer questions about available services. Update the reservations/cancellations list throughout the day, inform providers of last-minute changes, and resolve scheduling issues as needed by working with supervisor/manager. Check in guests for appointments, confirm first and last name, and provide general spa orientation to guests upon arrival. Promote and sell spa/salon services. Stock and maintain retail sales items and promote the sale of retail items and additional spa services. Maintain knowledge of spa services and amenities. Maintain knowledge of current trends within the spa industry. Obtain assigned bank and account for contracted monies, obtain change required for expected business level, and keep bank secure at all times. Process guest payments for spa/salon services and obtain payment authorization as needed. Accept and log cash tips for employees. Balance, scan, and drop receipts with Accounting. Communicate housekeeping, engineering and maintenance needs to the relevant departments.
Report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._
With our diverse portfolio of locations, you’ll find Delta Hotels in world-renowned cities and prestigious resorts across Canada. Delta Hotels is a Marriott International brand and offers you the opportunity to find the hospitality job and career journey that's right for you. With more than 1100 managed properties and 19 brands you'll find Marriott International in your neighborhood and in more than 74 countries across the globe. Find Your Worldat Delta Hotels.
This advertiser has chosen not to accept applicants from your region.
2
Reservations Agent - The Plaza Doha Lxr, Hotels &
Doha, Doha
Hilton
Posted today
Job Viewed
Job Description
Reservations Agent - The Plaza Doha LXR, Hotels & Resorts
A Reservations Agent will serve as the main contact for room reservations at the hotel; and therefore, must offer an excellent service and influence the Guest decision to stay at the property.
**What will I be doing?**
As a Reservation Agent, you will serve as the first line of inquiry for room reservations within the hotel. A Reservation Agent is responsible for offering excellent customer service, options, and other solutions to meet Guest and customer needs. Specifically, a Reservations Agent will perform the following tasks to the highest standards:
- Convert, quickly, inquiries into contracted business
- Respond, positively, to sales inquiries to develop future sales leads
- Identify sales leads, as appropriate
- Respond to all customers in a highly professional manner, including ensuring all reservations are completed accurately and to the Guest's expectation
- Provide prompt and efficient service while maintaining the hotels brand standards
**What are we looking for?**
A Reservations Agent serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
- A passion for delivering great customer service
- A highly professional telephone manner and excellent communication skills
- Outstanding administration and organizational skills
- Intermediate computer proficiency
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
- Previous experience in a Reservations environment
- Tertiary qualifications, or other collegiate-level degree
**What will it be like to work for Hilton?**
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
A Reservations Agent will serve as the main contact for room reservations at the hotel; and therefore, must offer an excellent service and influence the Guest decision to stay at the property.
**What will I be doing?**
As a Reservation Agent, you will serve as the first line of inquiry for room reservations within the hotel. A Reservation Agent is responsible for offering excellent customer service, options, and other solutions to meet Guest and customer needs. Specifically, a Reservations Agent will perform the following tasks to the highest standards:
- Convert, quickly, inquiries into contracted business
- Respond, positively, to sales inquiries to develop future sales leads
- Identify sales leads, as appropriate
- Respond to all customers in a highly professional manner, including ensuring all reservations are completed accurately and to the Guest's expectation
- Provide prompt and efficient service while maintaining the hotels brand standards
**What are we looking for?**
A Reservations Agent serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
- A passion for delivering great customer service
- A highly professional telephone manner and excellent communication skills
- Outstanding administration and organizational skills
- Intermediate computer proficiency
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
- Previous experience in a Reservations environment
- Tertiary qualifications, or other collegiate-level degree
**What will it be like to work for Hilton?**
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
This advertiser has chosen not to accept applicants from your region.
3
Butler - The Plaza Doha, Lxr Hotels & Resorts
Doha, Doha
Hilton
Posted today
Job Viewed
Job Description
The Butler will be playing an essential role into strategies and managed the guest experience throughout their guest journeys. The Butler will be able to provide personalized service to guests in a prompt, friendly and professional manner and maintain positive image through all areas of guest contact. Bring into effect the superior product and service knowledge from the company and from the local folklore by exceeding guest's expectations in accordance with the policies and procedures set by Hilton.
**What will I be doing?**
Bring into effect the superior product and service knowledge from the company and from the local folklore by exceeding guest's expectations in accordance with the policies and procedures set by Hilton.
- Review arrival list to welcome the guest
- Greats guest upon arrival with warm welcome and personalize service
- Ensure to Be aware of Resort daily Activity
- Ensure Guest History Record is updated after Guest's departure
- Assist in other villas or areas as requested by Manager
- Control Inventory for all items in the Guest room, Living Areas such as glassware & flatware
- Anticipate Guest needs by learning their preferences, allergies, dislike, etc
- liaise with HSK to ensure standards are maintained, especially in terms Housekeeping service, turndown and special arrangement
- Liaise with F&B to ensure reservation, amenities and possible allergies are well communicated
- Assist with preparation and service for all in room functions and parties when required.
- Be knowledgeable with regard to hotel facilities, island activities
- Organize special requests for Guest; Honeymoon turndowns, Birthday surprise or any arrangement in related to guest request
- Ensure compliance with health and quality standards
- To report for duty punctually, wearing the correct employee uniform following the appearance standards.
- Follow all safety policies to ensure a safe work area.
- To do side duties as assigned on a daily basis by the supervisor and/or Manager.
- To handle guest enquiries in a courteous and efficient manner.
- Gather, summarize, and provide information to the guest about the property and the surrounding area amenities, including special events and resort activities
- Answer, record, and process all guest calls, massages, requests, questions, or concern.
- Made guests summary every end of shift
- To provide a courteous and professional service at all times.
- To maintain a good working relationship with colleagues and all other departments.
- Not to use resorts telephone for personal calls but to use for business ONLY.
- Not to smoke or consume alcoholic beverage or to use prohibited drugs while at work.
- Farewell every guest check out with special gift from the resort
- Run errands for guests when necessary
**What are we looking for?**
As a Butler serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow:
- Strong English/Arabic language command and other languages is advantage
- Ability to identify needs with the twin acts of probing and listening.
- Strength of character coupled with determination and self-discipline.
- High level of self-confidence, enthusiasm and initiative.
- Ability to deal with different types of people.
- Experience and exposure in front of house and Food & Beverage.
**What will it be like to work for Hilton?**
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
**What will I be doing?**
Bring into effect the superior product and service knowledge from the company and from the local folklore by exceeding guest's expectations in accordance with the policies and procedures set by Hilton.
- Review arrival list to welcome the guest
- Greats guest upon arrival with warm welcome and personalize service
- Ensure to Be aware of Resort daily Activity
- Ensure Guest History Record is updated after Guest's departure
- Assist in other villas or areas as requested by Manager
- Control Inventory for all items in the Guest room, Living Areas such as glassware & flatware
- Anticipate Guest needs by learning their preferences, allergies, dislike, etc
- liaise with HSK to ensure standards are maintained, especially in terms Housekeeping service, turndown and special arrangement
- Liaise with F&B to ensure reservation, amenities and possible allergies are well communicated
- Assist with preparation and service for all in room functions and parties when required.
- Be knowledgeable with regard to hotel facilities, island activities
- Organize special requests for Guest; Honeymoon turndowns, Birthday surprise or any arrangement in related to guest request
- Ensure compliance with health and quality standards
- To report for duty punctually, wearing the correct employee uniform following the appearance standards.
- Follow all safety policies to ensure a safe work area.
- To do side duties as assigned on a daily basis by the supervisor and/or Manager.
- To handle guest enquiries in a courteous and efficient manner.
- Gather, summarize, and provide information to the guest about the property and the surrounding area amenities, including special events and resort activities
- Answer, record, and process all guest calls, massages, requests, questions, or concern.
- Made guests summary every end of shift
- To provide a courteous and professional service at all times.
- To maintain a good working relationship with colleagues and all other departments.
- Not to use resorts telephone for personal calls but to use for business ONLY.
- Not to smoke or consume alcoholic beverage or to use prohibited drugs while at work.
- Farewell every guest check out with special gift from the resort
- Run errands for guests when necessary
**What are we looking for?**
As a Butler serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow:
- Strong English/Arabic language command and other languages is advantage
- Ability to identify needs with the twin acts of probing and listening.
- Strength of character coupled with determination and self-discipline.
- High level of self-confidence, enthusiasm and initiative.
- Ability to deal with different types of people.
- Experience and exposure in front of house and Food & Beverage.
**What will it be like to work for Hilton?**
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
This advertiser has chosen not to accept applicants from your region.
4
Director of Sales and Marketing - IHG Hotels & Resorts
Doha, Doha
Rihlat Travel News
Posted 17 days ago
Job Viewed
Job Description
We want to welcome you to a world of bringing True Hospitality to everyone. When you join us at IHG, you become part of our global family. A welcoming culture of warmth, honesty and a passion for providing True Hospitality. We pride ourselves on letting your personality and passions shine, recognizing the individual contribution you make and supporting your ambition to learn and create your own career path. In making a difference to our guests and owners, colleagues and communities, every day is a chance to create great and unique experiences, in your own way. With over 370,000 colleagues in nearly 100 countries sharing our values, there are countless opportunities at your fingertips. We're growing; grow with us. Conveniently located in the heart of one of Doha's key business districts, close to major banks, Crowne Plaza and Holiday Inn Doha - The Business Park is just a 15-minute drive by car or complimentary shuttle from Doha's Hamad International Airport and near such attractions as Museum of Islamic Arts and Souk Waqif. Our 378 stylish guestrooms and suites at Crowne Plaza and 307 well-appointed guestrooms at Holiday Inn are all equipped with modern amenities designed for comfort and high-speed wireless internet access to stay connected.
Your day-to-day:
- Achieve budgeted revenues and personal/team sales goals and maximize profitability. Participate in the preparation of the annual departmental operating budget, the hotels marketing plan and business plan, and financial plans.
- Create and implement sales plans that drive measurable incremental occupancy, increase average rates, increase volume, food and beverage and banquet sales.
- Review monthly reports and sales forecasts to analyze current/potential market and sales trends, coordinate activities to increase revenue and market share and monitor performance to ensure actual sales meet or exceed established revenue plan.
- Create and develop special events and sales blitzes to showcase the hotels to potential clients. Attend trade shows and major market events locally and nationally to promote new business and increase sales opportunities for the hotels.
- Direct day-to-day activities, plan and assign work, and establish performance and development goals for the team members. Provide mentoring, coaching and regular feedback to help manage conflict, improve team member performance and recognize good performance.
- Educate, train and motivate sales and marketing teams to achieve hotels revenue goals. Ensure colleague has the information, market data, tools and equipment to successfully carry out job duties.
- Develop and maintain relationships with the key clients and outside contacts (example: guests, airlines, wholesalers, travel agencies, ad agencies, local community groups) in order to produce group and/or convention business, to include room sales, food and beverage sales, and catering/banqueting services
- Identify operational problems that reduce the effectiveness of marketing activities and overall hotels sales performance and work with appropriate department on solutions.
- Develop awareness and reputation of the hotels and the brand in the local community, may serve as the hotels representative for media related inquiries.
- Work closely with key business leaders, officials, and representatives of local community groups within the city to ensure constant high profile exposure for the hotels.
- Effectively communicate and market aspects of the hotels that are sustainable or "green" and use information to gain new business opportunities.
- Work with advertising agencies, consulting firms, and vendors to maximize advertising investments and ensure ads represent brand identity.
- What we need from you:
- Bachelor's degree / higher education qualification / equivalent inmarketing or related field
- Four or more years of experience in a hospitality or hotel sales and marketing setting with direct supervisory experience over a sales team
- Strong leadership skills, whereas it is evident that you can effectively manage and motivate a team to perform beyond expectations
- Strong knowledge of local businesses and business trends required
- Positive attitude and good communication skills
- Commitment to delivering a high level of customer service
What you can expect from us:
We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work-life - including a full uniform, impressive room discounts, and some of the best training in the business.
Our mission is to welcome everyone and create inclusive teams where we celebrate differences and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.
IHG gives every member of the team the room they need to belong, grow, and make a difference in a collaborative environment. We know that to work well, we need to feel well - both inside and outside of work - and through our myWellbeing
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
This advertiser has chosen not to accept applicants from your region.
5
Director of Sales and Marketing – IHG Hotels & Resorts
Doha, Doha
Rihlat Travel News
Posted 1 day ago
Job Viewed
Job Description
We want to welcome you to a world of bringing True Hospitality to everyone. When you join us at IHG, you become part of our global family. A welcoming culture of warmth, honesty and a passion for providing True Hospitality. We pride ourselves on letting your personality and passions shine, recognizing the individual contribution you make and supporting your ambition to learn and create your own career path. In making a difference to our guests and owners, colleagues and communities, every day is a chance to create great and unique experiences, in your own way. With over 370,000 colleagues in nearly 100 countries sharing our values, there are countless opportunities at your fingertips. We’re growing; grow with us. Conveniently located in the heart of one of Doha’s key business districts, close to major banks, Crowne Plaza and Holiday Inn Doha – The Business Park is just a 15-minute drive by car or complimentary shuttle from Doha’s Hamad International Airport and near such attractions as Museum of Islamic Arts and Souk Waqif. Our 378 stylish guestrooms and suites at Crowne Plaza and 307 well-appointed guestrooms at Holiday Inn are all equipped with modern amenities designed for comfort and high-speed wireless internet access to stay connected.
Your day-to-day:
- Achieve budgeted revenues and personal/team sales goals and maximize profitability. Participate in the preparation of the annual departmental operating budget, the hotels marketing plan and business plan, and financial plans.
- Create and implement sales plans that drive measurable incremental occupancy, increase average rates, increase volume, food and beverage and banquet sales.
- Review monthly reports and sales forecasts to analyze current/potential market and sales trends, coordinate activities to increase revenue and market share and monitor performance to ensure actual sales meet or exceed established revenue plan.
- Create and develop special events and sales blitzes to showcase the hotels to potential clients. Attend trade shows and major market events locally and nationally to promote new business and increase sales opportunities for the hotels.
- Direct day-to-day activities, plan and assign work, and establish performance and development goals for the team members. Provide mentoring, coaching and regular feedback to help manage conflict, improve team member performance and recognize good performance.
- Educate, train and motivate sales and marketing teams to achieve hotels revenue goals. Ensure colleague has the information, market data, tools and equipment to successfully carry out job duties.
- Develop and maintain relationships with the key clients and outside contacts (example: guests, airlines, wholesalers, travel agencies, ad agencies, local community groups) in order to produce group and/or convention business, to include room sales, food and beverage sales, and catering/banqueting services
- Identify operational problems that reduce the effectiveness of marketing activities and overall hotels sales performance and work with appropriate department on solutions.
- Develop awareness and reputation of the hotels and the brand in the local community, may serve as the hotels representative for media related inquiries.
- Work closely with key business leaders, officials, and representatives of local community groups within the city to ensure constant high profile exposure for the hotels.
- Effectively communicate and market aspects of the hotels that are sustainable or “green” and use information to gain new business opportunities.
- Work with advertising agencies, consulting firms, and vendors to maximize advertising investments and ensure ads represent brand identity.
- What we need from you:
- Bachelor’s degree / higher education qualification / equivalent inmarketing or related field
- Four or more years of experience in a hospitality or hotel sales and marketing setting with direct supervisory experience over a sales team
- Strong leadership skills, whereas it is evident that you can effectively manage and motivate a team to perform beyond expectations
- Strong knowledge of local businesses and business trends required
- Positive attitude and good communication skills
- Commitment to delivering a high level of customer service
What you can expect from us:
We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work-life – including a full uniform, impressive room discounts, and some of the best training in the business.
Our mission is to welcome everyone and create inclusive teams where we celebrate differences and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.
IHG gives every member of the team the room they need to belong, grow, and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing
Don’t quite meet every single requirement, but still believe you’d be a great fit for the job? We’ll never know unless you hit the ‘Apply’ button. Start your journey with us today.
#J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.
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6
Reservations Agent - The Plaza Doha LXR, Hotels & Resorts
Doha, Doha
Hilton
Posted 2 days ago
Job Viewed
Job Description
A Reservations Agent will serve as the main contact for room reservations at the hotel; and therefore, must offer an excellent service and influence the Guest decision to stay at the property.
What will I be doing?
As a Reservation Agent, you will serve as the first line of inquiry for room reservations within the hotel. A Reservation Agent is responsible for offering excellent customer service, options, and other solutions to meet Guest and customer needs. Specifically, a Reservations Agent will perform the following tasks to the highest standards:
Convert, quickly, inquiries into contracted business Respond, positively, to sales inquiries to develop future sales leads Identify sales leads, as appropriate Respond to all customers in a highly professional manner, including ensuring all reservations are completed accurately and to the Guest's expectation Provide prompt and efficient service while maintaining the hotels brand standards
What are we looking for?
A Reservations Agent serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
A passion for delivering great customer service A highly professional telephone manner and excellent communication skills Outstanding administration and organizational skills Intermediate computer proficiency
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
Previous experience in a Reservations environment Tertiary qualifications, or other collegiate-level degree
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
Work Locations
The Plaza Doha, LXR Hotel & Resorts
Schedule
Full-time
Brand
LXR by Hilton
Job
Call Center and Reservations #J-18808-Ljbffr
What will I be doing?
As a Reservation Agent, you will serve as the first line of inquiry for room reservations within the hotel. A Reservation Agent is responsible for offering excellent customer service, options, and other solutions to meet Guest and customer needs. Specifically, a Reservations Agent will perform the following tasks to the highest standards:
Convert, quickly, inquiries into contracted business Respond, positively, to sales inquiries to develop future sales leads Identify sales leads, as appropriate Respond to all customers in a highly professional manner, including ensuring all reservations are completed accurately and to the Guest's expectation Provide prompt and efficient service while maintaining the hotels brand standards
What are we looking for?
A Reservations Agent serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
A passion for delivering great customer service A highly professional telephone manner and excellent communication skills Outstanding administration and organizational skills Intermediate computer proficiency
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
Previous experience in a Reservations environment Tertiary qualifications, or other collegiate-level degree
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
Work Locations
The Plaza Doha, LXR Hotel & Resorts
Schedule
Full-time
Brand
LXR by Hilton
Job
Call Center and Reservations #J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.
7
Director of Sales and Marketing – IHG Hotels & Resorts
Doha, Doha
Rihlat Travel News
Posted 24 days ago
Job Viewed
Job Description
We want to welcome you to a world of bringing True Hospitality to everyone. When you join us at IHG, you become part of our global family. A welcoming culture of warmth, honesty and a passion for providing True Hospitality. We pride ourselves on letting your personality and passions shine, recognizing the individual contribution you make and supporting your ambition to learn and create your own career path. In making a difference to our guests and owners, colleagues and communities, every day is a chance to create great and unique experiences, in your own way. With over 370,000 colleagues in nearly 100 countries sharing our values, there are countless opportunities at your fingertips. We’re growing; grow with us. Conveniently located in the heart of one of Doha’s key business districts, close to major banks, Crowne Plaza and Holiday Inn Doha – The Business Park is just a 15-minute drive by car or complimentary shuttle from Doha’s Hamad International Airport and near such attractions as Museum of Islamic Arts and Souk Waqif. Our 378 stylish guestrooms and suites at Crowne Plaza and 307 well-appointed guestrooms at Holiday Inn are all equipped with modern amenities designed for comfort and high-speed wireless internet access to stay connected. Your day-to-day: Achieve budgeted revenues and personal/team sales goals and maximize profitability. Participate in the preparation of the annual departmental operating budget, the hotels marketing plan and business plan, and financial plans. Create and implement sales plans that drive measurable incremental occupancy, increase average rates, increase volume, food and beverage and banquet sales. Review monthly reports and sales forecasts to analyze current/potential market and sales trends, coordinate activities to increase revenue and market share and monitor performance to ensure actual sales meet or exceed established revenue plan. Create and develop special events and sales blitzes to showcase the hotels to potential clients. Attend trade shows and major market events locally and nationally to promote new business and increase sales opportunities for the hotels. Direct day-to-day activities, plan and assign work, and establish performance and development goals for the team members. Provide mentoring, coaching and regular feedback to help manage conflict, improve team member performance and recognize good performance. Educate, train and motivate sales and marketing teams to achieve hotels revenue goals. Ensure colleague has the information, market data, tools and equipment to successfully carry out job duties. Develop and maintain relationships with the key clients and outside contacts (example: guests, airlines, wholesalers, travel agencies, ad agencies, local community groups) in order to produce group and/or convention business, to include room sales, food and beverage sales, and catering/banqueting services Identify operational problems that reduce the effectiveness of marketing activities and overall hotels sales performance and work with appropriate department on solutions. Develop awareness and reputation of the hotels and the brand in the local community, may serve as the hotels representative for media related inquiries. Work closely with key business leaders, officials, and representatives of local community groups within the city to ensure constant high profile exposure for the hotels. Effectively communicate and market aspects of the hotels that are sustainable or “green” and use information to gain new business opportunities. Work with advertising agencies, consulting firms, and vendors to maximize advertising investments and ensure ads represent brand identity. What we need from you: Bachelor’s degree / higher education qualification / equivalent inmarketing or related field Four or more years of experience in a hospitality or hotel sales and marketing setting with direct supervisory experience over a sales team Strong leadership skills, whereas it is evident that you can effectively manage and motivate a team to perform beyond expectations Strong knowledge of local businesses and business trends required Positive attitude and good communication skills Commitment to delivering a high level of customer service What you can expect from us: We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work-life – including a full uniform, impressive room discounts, and some of the best training in the business. Our mission is to welcome everyone and create inclusive teams where we celebrate differences and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives. IHG gives every member of the team the room they need to belong, grow, and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing Don’t quite meet every single requirement, but still believe you’d be a great fit for the job? We’ll never know unless you hit the ‘Apply’ button. Start your journey with us today.
#J-18808-Ljbffr
#J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.
8
Reservations agent - the plaza doha lxr, hotels & resorts
Hilton
Posted today
Job Viewed
Job Description
A Reservations Agent will serve as the main contact for room reservations at the hotel; and therefore, must offer an excellent service and influence the Guest decision to stay at the property.What will I be doing?As a Reservation Agent, you will serve as the first line of inquiry for room reservations within the hotel. A Reservation Agent is responsible for offering excellent customer service, options, and other solutions to meet Guest and customer needs. Specifically, a Reservations Agent will perform the following tasks to the highest standards:Convert, quickly, inquiries into contracted business
Respond, positively, to sales inquiries to develop future sales leads
Identify sales leads, as appropriate
Respond to all customers in a highly professional manner, including ensuring all reservations are completed accurately and to the Guest's expectation
Provide prompt and efficient service while maintaining the hotels brand standardsWhat are we looking for?A Reservations Agent serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:A passion for delivering great customer service
A highly professional telephone manner and excellent communication skills
Outstanding administration and organizational skills
Intermediate computer proficiencyIt would be advantageous in this position for you to demonstrate the following capabilities and distinctions:Previous experience in a Reservations environment
Tertiary qualifications, or other collegiate-level degreeWhat will it be like to work for Hilton?Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!Work LocationsThe Plaza Doha, LXR Hotel & ResortsScheduleFull-timeBrandLXR by HiltonJobCall Center and Reservations
#J-18808-Ljbffr
Respond, positively, to sales inquiries to develop future sales leads
Identify sales leads, as appropriate
Respond to all customers in a highly professional manner, including ensuring all reservations are completed accurately and to the Guest's expectation
Provide prompt and efficient service while maintaining the hotels brand standardsWhat are we looking for?A Reservations Agent serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:A passion for delivering great customer service
A highly professional telephone manner and excellent communication skills
Outstanding administration and organizational skills
Intermediate computer proficiencyIt would be advantageous in this position for you to demonstrate the following capabilities and distinctions:Previous experience in a Reservations environment
Tertiary qualifications, or other collegiate-level degreeWhat will it be like to work for Hilton?Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!Work LocationsThe Plaza Doha, LXR Hotel & ResortsScheduleFull-timeBrandLXR by HiltonJobCall Center and Reservations
#J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.
9