Explore numerous call center job opportunities. These roles often involve handling customer inquiries, providing support, and resolving issues via phone, email, or chat. Call center positions are available across various industries, offering a chance to develop communication and problem-solving skills.184 Call Center jobs in Qatar
Csr - Arabic Speaking Must - Any National
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Job Description
- Arabic speaking is a must
- Good English communication
- Presentable personality
- Outside Qatar can also apply
**Job Types**: Full-time, Permanent
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Call Center Agent
Posted 3 days ago
Job Viewed
Job Description
Overview
POSITION SUMMARY: Operate telephone switchboard station in order to answer telephone calls and monitor busy or unanswered lines. Process guest requests for wake-up calls, screening calls, do not disturb, call forwarding, conference calls, TDD relay calls, and non-registered guest calls. Answer, record, and process all guest calls, messages, requests, questions, or concerns. Contact appropriate individual or department (e.g., Bellperson, Housekeeping) as necessary to resolve guest call, request, or problem. Follow up with guests to ensure their requests or problems have been met to their satisfaction. Supply guests with directions and information regarding property amenities, services, and hours of operation, and local areas of interest and activities. Review shift logs/daily memo books and document pertinent information in logbooks. Notify Loss Prevention/Security of any guest reports of theft.
Report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, and thank guests with genuine appreciation. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, and support team to reach common goals. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats; stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
Qualifications- Education: High school diploma or G.E.D. equivalent.
- Related Work Experience: No related work experience.
- Supervisory Experience: No supervisory experience.
- License or Certification: None
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.
Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.
Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.
In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
#J-18808-LjbffrCall Center Agent
Posted today
Job Viewed
Job Description
Female Call Center Representative who has knowledge in Syrian Food
Job Type: Full-time
Pay: QAR3, QAR5,000.00 per month
Ability to commute/relocate:
- Doha: Reliably commute or planning to relocate before starting work (Preferred)
Experience:
- call center / customer representative: 2 years (Preferred)
Language:
- arabic and english (Preferred)
Call Center Agent
Posted today
Job Viewed
Job Description
- Memorize scripts for products and services, and refer to them during calls
- Build positive relationships by going above and beyond with customer service, ensuring that all questions, cancellations, and confirmations are handled appropriately.
- Meet daily qualitative and quantitative targets for yourself and your team, and achieve all objectives for service, productivity, and quality
- Create and maintain record of daily problems and remedial actions taken, using call-center database
- Leverage data and insights gathered by the call center to recommend and influence process improvements
Job Type: Full-time
Pay: Up to QAR2,200.00 per month
Language:
- English & Arabic (Required)
Call Center Agent
Posted today
Job Viewed
Job Description
Job Title: Call Center Agent (Arabic Speaking)
Location: Qatar
Department: Sales & Customer Service
Job Purpose
To handle incoming and outgoing calls, provide accurate information about driving courses, assist in student registrations, and ensure excellent customer service to Arabic-speaking clients.
Key Responsibilities
- Answer inbound calls and respond to customer inquiries in Arabic.
- Provide detailed information on driving courses, packages, fees, and schedules.
- Register students and update their details in the system.
- Handle complaints, resolve issues, or escalate to the relevant department.
- Make outbound calls for follow-ups, reminders, and promotional offers.
- Maintain records of conversations and ensure accurate data entry.
- Work closely with the sales and operations team to ensure smooth coordination.
- Meet daily/weekly targets for calls and registrations.
Requirements
- Language: Fluent in Arabic (mandatory), basic English preferred.
- Previous experience in call center, telemarketing, or customer service (preferred).
- Good communication and problem-solving skills.
- Basic computer knowledge (MS Office, CRM systems).
- Ability to work under pressure and handle multiple calls.
- Positive attitude, patience, and strong customer service orientation.
Job Type: Full-time
Pay: QAR2, QAR2,500.00 per month
Call Center Agent
Posted today
Job Viewed
Job Description
Job description:
- Take customer calls and provide accurate, satisfactory answers to their queries and concerns
- De-escalate situations involving dissatisfied customers, offering patient assistance and support
- Call clients and customers to inform them about the company's new products, services and policies
- Guide callers through troubleshooting, navigating the company site or using the products or services
- Review customer or client accounts, providing updates and information about billing, shipping, warranties and other account items
- Collaborate with other call center professionals to improve customer service
- Help to train new employees and inform them about the company's customer management policies
- Microsoft Office Skills
Requirements:
- Fluent in Arabic (spoken and written) – Essential
- Good command of English – Preferred or required depending on business needs
- Previous experience in a call center or customer service role is an advantage
- Excellent communication and interpersonal skills
- Patience, empathy and ability to handle pressure
- Basic computer and typing skills
- Ability to work in shifts, including weekends and holidays, if required
Job Type: Full-time
Pay: QAR5, QAR7,000.00 per month
Application Question(s):
- Are you ready to join immediately with N O C?
Experience:
- Call Center Agent: 2 years (Required)
Language:
- Arabic (Required)
Call Center Agent
Posted today
Job Viewed
Job Description
- Handle inbound and outbound calls in a courteous and professional manner.
- Respond promptly to customer inquiries and provide accurate information about products, services, or policies.
- Record and update customer information in the CRM system.
- Escalate complex queries or complaints to the relevant department for resolution.
- Follow communication "scripts" when handling different topics.
- Ensure high levels of customer satisfaction by delivering a positive experience.
- Meet or exceed performance targets (call handling, response time, quality, etc.).
- Support other team members and contribute to continuous service improvement.
Requirements:
- Male candidates preferred.
- Bilingual proficiency: Arabic & English (spoken and written).
- High school diploma or bachelor's degree preferred.
- Minimum 6 months - 1 year of experience in a call center or customer service role.
- Strong interpersonal and communication skills.
- Ability to multitask, prioritize, and manage time effectively.
- Familiarity with call center technology and CRM systems is an advantage.
- Customer-oriented attitude with problem-solving skills.
Job Type: Full-time
Pay: Up to QAR4,150.00 per month
Call Center Agent
Posted today
Job Viewed
Job Description
Job Title: Call Center Agent – Arabic Speaker (Real Estate Industry)
Location: Doha, Qatar
Employment Type: Full-time
About Betterhomes
Betterhomes is one of the region's most trusted real estate companies, with decades of experience helping clients buy, sell, and rent properties. Our Qatar office continues that legacy of service and professionalism.
About the Role
Betterhomes Qatar is looking for an experienced Call Center Agent fluent in Arabic, with a proven background in the real estate industry. You will serve as the first touchpoint for clients, handling calls, qualifying leads, and ensuring excellent service delivery.
Key Responsibilities
- Manage inbound and outbound calls in Arabic and English.
- Answer inquiries about property listings, rentals, sales, and company services.
- Qualify leads and transfer them to the sales team.
- Record and update client information in the CRM system.
- Follow up with potential clients to support conversions.
- Collaborate with sales and marketing to achieve business goals.
Requirements
- At least 2 years of call center or customer service experience in the real estate sector.
- Fluent in Arabic (spoken and written) and proficient in English.
- Strong communication and interpersonal skills.
- Ability to work in a fast-paced, target-driven environment.
- Experience with CRM tools and call management systems.
What We Offer
- Competitive salary and incentive structure.
- Career growth opportunities in a reputable real estate firm.
- Training and professional development.
Apply Thru:
Job Type: Full-time
Pay: QAR3, QAR4,000.00 per month
Application Question(s):
- How many years you have an experience as a call center in real estate?
- This role requires Arabic fluency. If you are not an Arabic speaker, please do not apply.
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Call Center Agent
Posted today
Job Viewed
Job Description
Job Title: Call Center Agent / Helpdesk Operator (Arabic Speaker)
Location: Doha, Qatar
Start Date: ASAP
Job Description:
We are looking for a motivated and professional Call Center Agent / Helpdesk Operator to join our team. The ideal candidate must be fluent in Arabic and English, with excellent communication and customer service skills.
Requirements:
- Fluent in Arabic (mandatory) and English
- Previous experience in call center / customer service roles
- Valid QID in Qatar
- Strong communication and problem-solving skills
- Ability to join immediately
What We Offer:
- Competitive salary package (Basic + Allowances)
- Professional work environment
- Career growth opportunities
How to Apply:
- Send your CV to -
- Or WhatsApp messages only, no calls)
- Please mention "Call Center Agent" in the subject line
Only shortlisted candidates will be contacted.
Job Type: Full-time
Call Center Agent
Posted 3 days ago
Job Viewed
Job Description
POSITION SUMMARY: Operate telephone switchboard station in order to answer telephone calls and monitor busy or unanswered lines. Process guest requests for wake-up calls, screening calls, do not disturb, call forwarding, conference calls, TDD relay calls, and non-registered guest calls. Answer, record, and process all guest calls, messages, requests, questions, or concerns. Contact appropriate individual or department (e.g., Bellperson, Housekeeping) as necessary to resolve guest call, request, or problem. Follow up with guests to ensure their requests or problems have been met to their satisfaction. Supply guests with directions and information regarding property amenities, services, and hours of operation, and local areas of interest and activities. Review shift logs/daily memo books and document pertinent information in logbooks. Notify Loss Prevention/Security of any guest reports of theft. Report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, and thank guests with genuine appreciation. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, and support team to reach common goals. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats; stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. Qualifications
Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
#J-18808-Ljbffr
Call Center Agent
Posted today
Job Viewed
Job Description
**Responsibilities**:
- Answer incoming calls and respond to customer inquiries promptly and professionally.
- Provide information about products, services, and company policies to customers.
- Assist customers with placing orders, processing payments, and resolving issues.
- Follow call scripts and guidelines to ensure consistency and accuracy.
- Maintain customer records and update information as needed.
- Escalate complex issues to appropriate departments for resolution.
- Meet or exceed performance targets for call quality, efficiency, and customer satisfaction.
- Adhere to company policies and procedures at all times.
**Requirements**:
- High school diploma or equivalent.
- 1-2 years of experience in customer service or a call center environment.
- Excellent communication skills, both verbal and written.
- Strong active listening and problem-solving skills.
- Ability to remain calm and professional under pressure.
- Basic computer skills and familiarity with CRM software.
**Preferred Qualifications**:
- Associate’s or Bachelor’s degree in a related field.
- Experience with call center software (e.g., Avaya, Genesys).