72 Restaurant Supervisor jobs in Qatar

Mandarin Oriental, Doha is looking for a Restaurant Supervisor to join our Food & Beverage team.

Based at Mandarin Oriental, Doha within the Food & Beverage Department in Doha, the Restaurant Supervisor will oversee and be personally involved in all operational aspects of a particular shift in order to assure all service steps are followed and to guarantee every single guest is delighted. Furthermore, the Restaurant Supervisor will support the management of the restaurant in administrative tasks. The Restaurant Supervisor reports to the Restaurant Manager.

• Have a very good understanding of the outlet’s concept and food and beverage offerings and be able to verbally explain those to guests and to train colleagues on them.
• Oversee and manage shifts effectively to ensure a smooth and effective overall operation by guiding colleagues on and personally involving himself in all required aspects of the sequence of service.
• Maintain a great synergy between Mosaic and Aqua to assure maximum efficiency.
• Provide direction and support to all restaurant colleagues at any time, particularly during the operational hours.
• Support the Restaurant Manager when required to train colleagues in accordance with the applicable standards and policies.
• Follow his side duty schedule and assure all tasks are completed at all times in a timely manner.

• Experience as Supervisor in a high volume restaurant with highest levels of service is preferred.
• A minimum of 2 years of experience working in a 5-star hotel environment.
• Degree or Higher National Diploma in Hospitality/Hotel/Business Management is preferred.
• Ability to understand guest needs and to deliver superior customer service.
• Ability to understand effective approaches of communication with different individuals.
• Good verbal and written communication skills in English.

• Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.
• MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.
• Health & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.
• Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role.
• A competitive salary and benefits packages
• Transportation and Housing provided
• Relocation and Vacation Tickets

• Mid-Senior level

• Full-time

• Management and Manufacturing

• Hospitality

Restaurant Supervisor

Mandarin Oriental, Doha is looking for a Restaurant Supervisor to join our Food & Beverage team.

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.

Mandarin Oriental is an award-winning owner and operator of some of the most luxurious hotels, resorts, and residences located in prime destinations worldwide, with a strong development pipeline. Recognized for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage while representing the cutting edge of luxury experiences.

Mandarin Oriental, Doha is an intimate and stylish urban retreat, blending Qatari-influenced heritage with modern design. Located in the heart of Msheireb Downtown Doha, within walking distance to Souq Waqif, the Museum of Islamic Art, and the business district of West Bay.

About the job

Based at Mandarin Oriental, Doha within the Food & Beverage Department, the Restaurant Supervisor will oversee all operational aspects of a shift to ensure service steps are followed and every guest is delighted. The Supervisor will also support restaurant management with administrative tasks. The role reports to the Restaurant Manager.

Responsibilities include:

• Understanding the outlet’s concept, food, and beverage offerings; able to explain and train colleagues accordingly.
• Managing shifts effectively to ensure smooth operations, guiding colleagues, and personally engaging in all aspects of service.
• Maintaining synergy between Mosaic and Aqua outlets for maximum efficiency.
• Providing direction and support to restaurant colleagues during operational hours.
• Assisting the Restaurant Manager in training colleagues according to standards and policies.
• Completing assigned duties timely and efficiently.

Candidate requirements:

• Experience as a Supervisor in a high-volume restaurant with high service standards preferred.
• At least 2 years of experience in a 5-star hotel environment.
• Degree or Higher National Diploma in Hospitality, Hotel, or Business Management preferred.
• Strong ability to understand guest needs and deliver superior customer service.
• Effective communication skills with different individuals.
• Proficiency in English, both verbal and written.

Our offerings to you:

• Learning & Development programs tailored to your career growth.
• MOstay program offering complimentary nights and attractive rates for you and your loved ones.
• Health & Colleague Wellness initiatives supporting work-life balance.
• Retirement plans based on service length and role.
• Competitive salary and benefits packages.
• Transportation and housing provided.
• Relocation and vacation tickets.

We’re Fans. Are you?

Company Description

Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.

Take the opportunity to become a Heartist, and let your heart guide you in this world where life beats faster.

• Supervise and coordinate daily restaurant operations
• Ensure high standards of food quality, service, and cleanliness
• Train, motivate, and lead restaurant staff to achieve service excellence
• Handle guest inquiries, feedback, and complaints professionally
• Monitor inventory and assist with ordering supplies
• Support the Restaurant Manager in scheduling and team management
• Ensure compliance with health, safety, and hygiene standards
• Assist in implementing promotions, events, and service improvements

• Previous experience in a supervisory role within a hotel or restaurant
• Strong leadership and communication skills
• Enthusiastic and positive personality with a team-oriented mindset
• Excellent customer service and problem-solving abilities
• Ability to work in a fast-paced environment and manage a team
• Knowledge of POS systems (Micros), basic administrative tasks and computer literate

Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

Radisson Hotel Group is one of the world's largest hotel groups with ten distinctive hotel brands, and more than 1,460 hotels in operation and under development in 95+ countries. The Group’s overarching brand promise is Every Moment Matters with a signature Yes I Can! service ethos.
People are at the core of our business success and future. Our people are true Moment Makers and together we bring the culture, spirit, environment and opportunities that empower you to be your best, every day, everywhere, every time. Together, we make Every Moment Matter.

Supervise Daily Operations : Oversee the smooth running of the outlet, ensuring high standards of service, cleanliness, and guest satisfaction.

Manage and Motivate Team : Supervise, train, and develop the team, ensuring staff performance meets company standards.

Handle Guest Complaints : Actively resolve any guest issues or complaints to ensure a positive experience, adhering to company policies.

Ensure Service Standards : Implement and maintain service and operational standards, ensuring all team members are trained and compliant.

Team Scheduling and Attendance : Manage shift schedules, meal breaks, and monitor employee attendance, ensuring appropriate staffing levels.

Financial Management : Assist in managing labor costs, inventory, and ensure profitability by monitoring performance and adjusting operations as needed.

Quality Control and Training : Ensure consistent training on service techniques, product knowledge, and health and safety protocols, ensuring team adherence to quality standards.

Health & Safety Compliance : Maintain a high level of cleanliness and organization, ensuring the outlet operates in compliance with food safety and local regulations.

Coordination with Other Departments : Work closely with the kitchen, bar staff, engineering, and other departments to maintain operational flow and resolve any issues.

Promote Company Values : Lead by example with a “Yes I Can” attitude, fostering a positive, team-oriented environment, and ensuring the team embodies company values and customer-focused service.

• At least 2-3 years in a supervisory role within the restaurant or hospitality industry.
• Strong ability to lead, motivate, and manage a diverse team of staff.
• Skilled in handling customer complaints and ensuring high-quality service.
• Age Range: 25 to 35 years old.
• Effective verbal and written communication with staff, customers, and management.
• Capable of resolving operational challenges quickly and efficiently.
• Understanding of daily restaurant operations, including inventory management and scheduling.
• Familiarity with food safety regulations and sanitation standards.
• Ability to manage budgets, track sales, and control costs (e.g., labor, supplies).
• Familiar with POS systems, restaurant management software, and basic office tools.
• Positive "Yes I Can" Attitude: A proactive and solution-focused mindset.

Live the Magic of Hospitality - Be part of a team that creates exceptional experiences and memorable moments every day. Let your Yes I Can! spirit shine as you bring hospitality to life.

Build a Great Career - No matter your background or experience, we invest in your growth, learning, and career development —helping you reach your full potential.

Experience the Team Spirit - Join a workplace that’s inclusive, fun, and meaningful . We celebrate diversity, support one another and foster a sense of belonging through our Employee Resource Groups and inclusion initiatives .

Lead with Your Ambition - Your ideas, passion and drive matter! We empower you to make a difference —in hospitality, your community and beyond.

Enjoy Global & Local Perks - No matter where you’re located, you’ll enjoy exclusive global benefits - like special hotel rates for you and your loved ones at our hotels worldwide. Plus, you’ll have access to local perks and rewards tailored to your country, making your experience even more rewarding!

Join us in shaping the future of hospitality! If you’re ready to bring your talent, energy, and passion , we’d love to hear from you.

Apply now and let’s make every moment matter.

We welcome applicants from all backgrounds, abilities, and experiences . If you need any adjustments during the application process, please let us know.

Job Summary

Assist the Management team in ensuring that the restaurant is managed efficiently according to the established concept statement, providing warm and genuine service delivered with passion and dedication, exceeding our guests' expectations at all times. Ensuring the smooth running of the restaurant during their shifts with team leaders and waiters. Lead the team, ensuring every associate performs up to expectations and job requirements. Manage guest relations, handle complaints, and turn them into repeat business. The goal is to maintain efficiency during service through planning, preparation, adapting to the needs of the moment and through excellence of knowledge. We aim to achieve these goals through; thorough training, strong associate support, teamwork, and feedback.

Essential Duties and Responsibilities

Guest satisfaction

• Ensures that all associates deliver the brand promise and provide exceptional guest service at all times.
• Ensures that associates also provide excellent service to internal customers in other divisions as appropriate.
• Spends time in public areas observing associate-guest interaction and talking with guests, coach associates in guest service skills as necessary.
• Ensures that all guest and internal customer complaints are resolved in a quick and efficient manner.
• Maintains positive guest and associate interactions with good working relationships.

Operations

• Ensure that all associates have a complete understanding of and adhere to associate rules and regulations.
• Ensure high standards of personal presentation and grooming.
• Respond to changes in the food and beverage function as dictated by the industry, company, and hotel.
• Fully partake in a comprehensive training program as set out by the restaurant in conjunction with Talent & Culture
• Have a high level of industry trend awareness and a keen interest in the local hospitality scene.
• Respond to changes in the food and beverage function as dictated by the industry, company, and hotel.
• To have a full working knowledge of the restaurant floor plans and layout of all F&B offers.
• Ensure that you know the daily occupancy rate of the hotel, the number of arrivals and departures, SAGs guests.
• Be familiar with all the services/characteristics and sites of interest/activities in the neighborhood, current or upcoming events in Doha (festivals, cultural events) to answer precisely to guest requests.
• Micros, Open Table & all other systems as required. Establish rapport with guests in a professional manner.
• Work towards a high level of guest recognition and build a full working knowledge of guest preferences.
• Ensure discretion and confidentiality with SAGs customers and to ensure all information is given to the management for the reservation in-house database.
• Ensure all associates are following the Order of Service and Standard Operating Procedures at all times.
• Mentor associates as requested to by management, following all correct training procedures and standards.
• Monitor associate development at the bar identifying training needs and any areas of concern.
• Report for duty on time and prepared for the shift. Adhere to agreed break times.
• Ensure the correct opening procedures are followed by all associates.
• Read all relevant emails/messages ensuring all necessary information is communicated to all associates accordingly.
• Ensure that all stations are equipped with sufficient clean, polished cutlery / plates and other service wear for each meal period. Ensure all tables are laid in accordance with the SOP.
• Engage with and contribute to service briefings.
• Take instruction from the manager, anticipate their requirements.
• Control and manage the section in the restaurant whilst adhering to the Brand Standards Check list (a combination of LQA, Forbes and Rosewood Hotels & Reports Global Standards)
• Take and process orders, serve and clear food, relay tables, troubleshoot where necessary.
• Respond to any menu / drinks queries with knowledgeable, informative, and engaging answers.
• Ensure that individual Mise en Place for each order is known and placed on the table.
• Oversee and direct the team leaders and waiters in the station at all times, provide guidance and support.
• Communicate guest preferences to reception team in order to build guest profiles.
• React promptly and deal with any issues, complaints, breakages & spillages.
• Communicate any issues to management promptly.
• Ensure a high level of cleanliness is maintained throughout the restaurant.
• Provide accurate discount and void reconciliations, following correct cashing up procedure.
• Ensure that the correct closing procedures are followed by all departments.
• Ensure that all checklists are completed correctly and honestly.
• Assist the restaurant manager to achieve the monthly and annual target and the restaurant's revenue.
• Be a hands-on supervisor and is present at all times in the restaurant, particularly during busy periods.
• Oversee the punctuality and appearance of all food and beverage associates, making sure that they wear the correct uniform and maintain a high standard of personal appearance and hygiene, according to the hotel and department's grooming standards.

Customers

• Ensure the customers experience is one to remember. Provide a professional & efficient standard of service.
• Maintain a high-profile during service whilst being polite and helpful.
• Promote and establish a regular customer base, remember their likes and dislikes.
• Smile and maintain eye contact with guests. Provide prompt, unobtrusive, attentive service.
• Maintenance of tables to ensure the highest standard of hospitality.
• Maintain high standards of personal appearance, always wearing the full, correct, clean, uniform & maintain a high standard of personal hygiene.

Service

• Ensure staffing levels are correct. Coordinate with Assistant Manager and Manager to ensure adequate staffing for the service & larger parties. Adhere to agreed break times.
• Ensure associates are fully trained with opening, during & closing bar procedures.
• Ensure associates are updated daily with requirements & provide suitable instruction.
• Ensure all MEP requirements have been met prior to service.
• Ensure the working environment remains clean & tidy & cleaning schedules adhered to at all times.

Standard Responsibilities

• Comply and adhere to the Rosewood company policies.
• Take on other tasks in addition to the ones stated, in a reasonable framework.
• Be a "brand ambassador" at all times and ensure brand integrity and clarity are always maintained.
• Model the company's culture, vision, mission and core values at all times.
• Review Forbes / Rosewood Brand standards and quality standards (LQA) on a regular basis and ensure they are maintained and delivered at all times.
• Ensure new technology and equipment is embraced, improving productivity whilst taking work out of the system.
• Establish and maintain an inclusive environment by ensuring effective two ways communication processes are set up (individual reviews, regular departmental meetings).
• Identify training and development needs on an ongoing basis through hands-on support and frequent interaction with associates.
• Lead by example in terms of appearance, mannerism, etiquette, behavior conduct, principles and values. Manage by walking around at appropriate times and leads by personal example in terms of guest interaction.

Confidentiality

Whist working for the company there will be access to a wide variety of confidential information concerning the company, guests, and associates. It is vital that all such information remains confidential and must not be disclosed to anyone outside the company, guests, and associates, unless otherwise stated.

Health & Safety

• Be aware of and comply with safe working practices as laid down under the Health and Safety rules, regulations, and procedures as applicable to your place of work. This will include your awareness of any specific hazards at your workplace.
• The wearing of appropriate protective clothing provided by or recommended by the Company will be obligatory.
• Report any defects in the building, plant, or equipment according to hotel procedure.
• Ensure that any accidents to associates, guests or visitors are reported immediately in accordance with correct procedures.
• Attend Statutory Fire, Health & Safety training and be fully conversant with and abide by all rules concerning Fire, Health & Safety.
• Be fully conversant with:
• Regulations
• Risk Assessments for your department
• Hotel Fire & Bomb Procedures

Other

The above description is not to be regarded as exhaustive. Other tasks and responsibilities of a broadly comparable nature may be added on a temporary or permanent basis, as appropriate.

As the hotel's level of business varies considerably, there is a need for flexibility in attitude, approach and working hours.

Company Description
Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.

Take the opportunity to become a Heartist, and let your heart guide you in this world where life beats faster.

Job Description

• Supervise and coordinate daily restaurant operations
• Ensure high standards of food quality, service, and cleanliness
• Train, motivate, and lead restaurant staff to achieve service excellence
• Handle guest inquiries, feedback, and complaints professionally
• Monitor inventory and assist with ordering supplies
• Support the Restaurant Manager in scheduling and team management
• Ensure compliance with health, safety, and hygiene standards
• Assist in implementing promotions, events, and service improvements

Qualifications

• Previous experience in a supervisory role within a hotel or restaurant
• Strong leadership and communication skills
• Enthusiastic and positive personality with a team-oriented mindset
• Excellent customer service and problem-solving abilities
• Ability to work in a fast-paced environment and manage a team
• Knowledge of POS systems (Micros), basic administrative tasks and computer literate.

Additional Information

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit

Do what you love, care for the world, dare to challenge the status quo #BELIMITLESS

Restaurant Supervisor
Mandarin Oriental, Doha is looking for a Restaurant Supervisor to join our Food & Beverage team.

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.

Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognized for creating some of the world's most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.

Mandarin Oriental, Doha is an intimate and stylish urban retreat, blending Qatari-influenced heritage with modern design. Located in the heart of Msheireb Downtown Doha, within walking distance to Souq Waqif, Museum of Islamic Art and a short distance to the business district, West Bay.

About The Job
Based at Mandarin Oriental, Doha within the Food & Beverage Department in Doha, the Restaurant Supervisor will oversee and be personally involved in all operational aspects of a particular shift in order to assure all service steps are followed and to guarantee every single guest is delighted. Furthermore, the Restaurant Supervisor will support the management of the restaurant in administrative tasks. The Restaurant Supervisor reports to the Restaurant Manager.

As
Restaurant Supervisor, you will be responsible for the following duties:

• Have a very good understanding of the outlet's concept and food and beverage offerings and be able to verbally explain those to guests and to train colleagues on them.
• Oversee and manage shifts effectively to ensure a smooth and effective overall operation by guiding colleagues on and personally involving himself in all required aspects of the sequence of service.
• Maintain a great synergy between Mosaic and Aqua to assure maximum efficiency.
• Provide direction and support to all restaurant colleagues at any time, particularly during the operational hours.
• Support the Restaurant Manager when required to train colleagues in accordance with the applicable standards and policies.
• Follow his side duty schedule and assure all tasks are completed at all times in a timely manner.

As Restaurant Supervisor,, We Expect From You

• Experience as Supervisor in a high volume restaurant with highest levels of service is preferred.
• A minimum of 2 years of experience working in a 5-star hotel environment.
• Degree or Higher National Diploma in Hospitality/Hotel/Business Management is preferred.
• Ability to understand guest needs and to deliver superior customer service.
• Ability to understand effective approaches of communication with different individuals.
• Good verbal and written communication skills in English.

Our commitment to you

• Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.
• MOstay. When you work as hard as our colleagues do, it's important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.
• Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.
• Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role.
• A competitive salary and benefits packages
• Transportation and Housing provided
• Relocation and Vacation Tickets

We're Fans. Are you?

About Us:

We are a holding company leading a fast food restaurants in Qatar operating multiple brands, we are seeking a motivated and experienced Supervisor to manage the one shift operations and support the Branch Manager in delivering outstanding service and operational performance.

Responsibilities:

• Supervise daily morning shift activities and ensure smooth operations.
• Support and train staff to maintain service and quality standards.
• Ensure food quality, cleanliness, and safety regulations are met.
• Assist in stock control, ordering, and storage procedures.
• Address customer issues promptly and professionally.
• Report shift activities and issues to the Branch Manager.

Qualifications:

• Minimum 2 years of experience in a supervisory role within the restaurant or hospitality sector.
• Strong organizational and leadership skills.
• Good communication skills in English (Arabic is an advantage).
• Ability to work in a fast-paced environment and handle challenges efficiently.
• Knowledge of restaurant hygiene and safety standards.

Shift Timing: Morning shift, Evening Shift & Split shift if needed (timings will be discussed during the interview).

Salary & Benefits:

• Attractive full package salary.
• Accommodation and transportation are not provided (candidate must arrange their own).

Job Type: Full-time

Pay: QAR3, QAR3,500.00 per month

Application Question(s):

• Did you worked in fast food restaurant before?
• Are you ready to to join?

Education:

• High school or equivalent (Preferred)

Experience:

• Supervisor: 3 years (Preferred)

Language:

• English (Preferred)

Location:

• Doha (Preferred)

We are seeking a passionate and dedicated Restaurant Supervisor to join our team, an authentic Asian dining destination known for exceptional flavours, warm service, and a vibrant atmosphere. The ideal candidate will have strong leadership skills, a keen eye for detail, and a genuine passion for Asian cuisine and hospitality.

Key Responsibilities:

• Supervise daily restaurant operations to ensure smooth and efficient service.
• Lead, train, and motivate team members to deliver excellent guest experiences.
• Maintain high standards of food quality, hygiene, and safety in accordance with company and local regulations.
• Coordinate with the kitchen and service teams to ensure timely and accurate order delivery.
• Handle guest inquiries and complaints professionally, ensuring customer satisfaction.
• Assist in managing staff schedules, attendance, and performance evaluations.
• Monitor inventory and support in stock control and ordering processes.
• Support management in achieving sales targets and cost control goals.

Requirements:

• Proven experience as a supervisor or Senior Waiter in a high-volume or Asian restaurant setting.
• Strong knowledge of Asian cuisines and dining culture.
• Excellent leadership, communication, and interpersonal skills.
• Ability to thrive in a fast-paced environment with a hands-on approach.
• Good understanding of food safety, hygiene, and sanitation standards.
• Flexibility to work shifts, weekends, and holidays.

Job Types: Full-time, Permanent

Pay: QAR2, QAR3,000.00 per month