446 Human Resources jobs in Qatar

Job Purpose Summary: The incumbent is mainly responsible for providing efficient, friendly and quality service to customers; answering queries, providing information and guiding customers through various banking procedures; marketing the Group's products and services and encouraging customers to increase their business with the Group.

• Shareholder & Financial:
  • Proactively market the Group's products to increase sales volume and profitability, and to achieve or exceed set targets and goals.
  • Strive to be mindful of Key Performance Indicators (KPIs) for branch customer service performance monitoring and quality measurement purposes.
  • Implements KPI's and best practices for Officer, Corporate Customer Services
  • Promote cost consciousness and efficiency and enhance productivity, to minimise cost, avoid waste, and optimise benefits for the bank.
• Customer (Internal & External):
  • Enhance the Group's image through pro-active customer-driven servicing of their needs in support of the goal of exceeding customer expectations.
  • Ensure customer satisfaction all times and resolve customer complaints timely and effectively.
  • Attend and resolve all customer queries at the branch within specified TAT to ensure customer satisfaction.
  • Cross-sell products to customers and leverage on existing customer base to improve profitability while driving customer retention.
  • Provide timely and accurate information to the external and internal auditors and the Compliance function as and when required.
  • Build and maintain strong and effective relationship with branch customers and all other related units of the Group to achieve goals/objectives.
  • To assist customers in all their queries on Bank's product and seek solution to their requests.
  • Maintain activities in accordance with Service Level Agreements (SLAs) with internal departments/units to achieve improvements in turn-around time.
  • Build and maintain strong/effective relationships with related departments/units to achieve the Group's objectives.
  • Provide timely/accurate data to external/internal Auditors, Compliance, Financial Control and Risk when required.
• Internal (Processes, Products, Regulatory):
  • Act as the first point of contact for customers, especially for new customers, answer their queries and provide information about various products and services offered by the Group.
  • Perform certain customer related tasks such as posting account opening, customer data maintenance, issue of balance/no liability certificates etc.
  • Assist customers in filling out various forms and applications as requested such as opening an account; applying for an ATM, credit cards and checkbook; standing order instructions etc.
  • Coordinate with tellers and branch operations staff on an "as is needed" basis to ensure smooth operations, and timely and friendly service delivery.
  • Receive loan applications from customers and prepare the corresponding loan agreements, prepare Foreign Bills for Collection (FBC) requests, check dormant accounts, and scan approve customers' signatures.
  • Should be able to assume teller or branch operations staff responsibilities at peak times, or whenever necessary.
  • Refer to Manager, Customer Services for any unresolved queries on transactions handled.
  • Monitor the service standards operational in the branch and look for creative ways to improve service delivery.
  • Ensure compliance to internal service quality standards and compliance to audit requirements.
• Learning & Knowledge:
  • Possess working knowledge of branch customer service to carry out duties and responsibilities.
  • Identify related areas for professional development of self.
  • Proactively identify areas for professional development of self and undertake development activities.
  • Seek out opportunities to remain current with all developments in professional field.
  • Diploma degree University graduate preferably with a Major in Marketing, Banking, Finance, Accounting, Economics, Business Administration or Information Technology (related field of study),
  • No years of experience required

• Required Special Skills:
  • Excellent oral and written communication skills (including report writing) in English and Arabic.
  • Good interpersonal and presentation skills.
  • Understanding of the relevant laws, regulations, and practices.
  • Ability to make decisions and follow through with initiatives.
  • Personal integrity and self-management.
  • Planning, organising, and analytical ability.
  • Results oriented.
  • Strong analytical skills and the ability to communicate both verbally and in writing with all levels of management.

Job title: HR Lead

Location: Qatar

This is a vital role for an HR professional who wishes to develop themselves in the HR function within the Recruitment & Outsourcing industry. You will play a vital role in overseeing all aspects of human resources operations. He/She will be reporting to Chief Operating Officer.

• Achieve KPIs agreed upon.
• Develop and implement effective internal recruitment strategies to attract top talent for both internal positions within the company.
• Lead the end-to-end recruitment process, including sourcing candidates, conducting interviews, negotiating offers, and onboarding successful candidates.
• Ensuring all HR related documentation is in place and completion of renewals on time.
• Manage the Government relations, ensure compliance with employment laws and regulations, both internally and for client engagements, to mitigate risks and maintain ethical standards.
• Develop and implement performance management processes to monitor and evaluate employee performance, providing guidance and support for professional development and growth.
• Act as a liaison between management and internal staff to address concerns, resolve conflicts, and foster a positive work environment.
• Ensure KPIs and Targets are set and maintained by every department.
• Maintain an open door policy to address any concerns or grievance of the internal staff.
• Manage outsourced staff ensuring complete satisfaction as per Client standards.
• Identify training needs and coordinate professional development opportunities to enhance the skills and capabilities of employees, both internally and for client placements.
• Develop, update, and communicate HR policies and procedures to ensure consistency and fairness across the organization.

• Ensuring timely placement of orders to principals.
• Highlighting non-availability of critical parts to the team and principals.
• Support assigned target on Parts & Service.
• Know and understand the customers' equipment and fleet requirements.
• Develop and pursue sales opportunities for aftermarket products and services.
• Keep CRM up to date by creating and maintaining business opportunities, contacts, fleet.
• Develop customer call plans to maximize customer visits.

• 2-3 years of experience in the same field with a reputed automotive franchise.
• Graduation, preferably in Automobile/Mechanical Engineering.
• Fluency in verbal and written English.
• Qatar driving license holders preferred.
• Strong knowledge of automotive spare parts & service.
• Demand planning expertise.
• Strong orientation with systems and processes, with ERP experience.

To apply, send your CV to:

Shortlisted candidates will be contacted.

Parts Sales Executive Al-Futtaim Automotive DOMASCO

• Bachelor's degree in Banking, Finance, Accounting, or MIS
• Minimum of 10 years of relevant experience, preferably with a top-tier international bank
• Certified or trained in IT Security and Enterprise Architecture
• Proven ability to lead large-scale architecture and governance initiatives

• Strategy and Governance: Deliver cost-effective architecture solutions for internal and external systems; Align IT architecture with business goals in collaboration with senior stakeholders; Coordinate cross-functional architectural changes with other teams
• Architecture Implementation: Use standard frameworks such as TOGAF to design and enhance enterprise architecture; Maintain and supervise business, application, data, and technology architecture layers; Design and implement a service-oriented integration layer across systems; Develop an enterprise information architecture for seamless data interoperability
• Compliance and Standards: Conduct architecture reviews to ensure compliance with IT standards, risk, and audit policies; Define and enforce enterprise-wide technology standards (e.g., ITIL); Provide accurate information to internal and external auditors, compliance, and risk teams; Stay informed of technology trends and propose relevant updates to architecture standards
• Stakeholder and Customer Engagement: Gather and document system requirements from business units; Support internal users with product-related queries and system requests; Maintain service level agreements and improve delivery turnaround times; Build strong relationships with internal teams and project stakeholders
• Continuous Improvement: Support the bank's digital transformation and strategic IT initiatives; Present high-level architecture plans to executive management; Research and pilot innovative architecture solutions to meet future business needs

• Strategic and analytical mindset
• Strong stakeholder engagement and communication skills
• Deep knowledge of banking systems and enterprise IT
• Ability to lead and coordinate across departments

• Executive

• Full-time

• Management

Location: Doha, Qatar

Location: Doha, Ad Dawhah, Qatar

Job ID: R

Date Posted:

Company Name: HITACHI ENERGY TECHNOLOGIES L L C

Profession (Job Category): Sales, Marketing & Product Management

Job Schedule: Full time

Remote: No

Job Description:

The opportunity

The Senior sales engineer will be responsible for driving the service sales strategy, identifying and pursuing new business opportunities, and managing customer relationships in the power and energy sector. This role requires a proven track record in sales, service business development, and leadership, with a clear pathway for future growth and development.

How you'll make an impact

• Sales & Business Development: identifying and pursuing new business opportunities in targeted markets, developing and implementing strategic and tactical plans to achieve order and revenue targets, conducting market research to understand industry trends, competitors, and customer requirements, and developing contract strategies, proposals, and quotations ensuring compliance with technical standards, budgets, and timescales.
• Customer Engagement: building and maintaining strong relationships with Hitachi Energy front-end sales teams and customers, understanding customer needs and providing value-added solutions in transformer and grid service portfolios, supporting sustainability-driven solutions such as Econiq / Retro fill, oil regeneration, cooling upgrades, capacity enhancements, site repairs, and digital asset monitoring.
• Collaboration & Internal Alignment: work closely with internal teams (front-end sales, product sales, marketing, project management, and product management) to develop and execute business strategies and ensure compliance with all internal and external regulations, policies, and guidelines.
• Performance Monitoring: regular reporting on sales pipeline, order intake, and business development activities, meet and exceed assigned sales and profitability targets and track and analyze market data, trends, and competitor activity to continuously improve strategies.
• Compliance: responsible for ensuring compliance with applicable external and internal regulations, procedures, and guidelines.
• Values: living Hitachi Energy's core values safety and integrity, taking responsibility for your own actions while caring for colleagues and the business.

Your background

• A bachelor's degree in electrical engineering is preferred.
• Minimum 15 years of experience in Service Business within the power and energy sector and 5 years in a team leader or supervisory role with proven leadership skills.
• Strong background in transformers and related components, switchgear (LV/MV), high voltage equipment such as circuit breakers, GIS, and related power equipment.
• Deep understanding of construction, operation, and maintenance of power equipment (transformers, switchgear, circuit breakers, GIS, etc.).
• Strong commercial acumen with ability to prepare competitive tenders, negotiate contracts, and manage risks and knowledge of digital asset monitoring and lifecycle services in power equipment.
• Proficiency in sales tools and CRM platforms, especially Salesforce and strong analytical and reporting skills (pipeline analysis, forecasting, business intelligence tools).
• Prior exposure to turnkey projects or engineering construction is an added advantage.
• Ability to work in cross-functional and multicultural environments.
• Proficiency in both spoken & written English language is required.

Qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a general inquiry form on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process. This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response.

We're looking for a talented Service Designer to join our team. In this role, you'll be responsible for analyzing and enhancing business processes and service touchpoints, across both digital and physical channels.

You'll work closely with clients and internal teams to deeply understand user needs, map current journeys, identify pain points, and design service solutions that are not only efficient but also human-centered. Your work will shape seamless experiences that deliver measurable value.

• Analyze existing business processes to spot inefficiencies and areas for improvement
• Map end-to-end customer journeys across both physical and digital touchpoints
• Identify user needs, pain points, and key opportunities to improve the overall experience
• Create journey maps, empathy maps, and service blueprints to visualize and communicate findings
• Facilitate collaborative workshops to align internal and client teams around journey insights
• Map current-state (as-is) and future-state (to-be) service processes for internal and client-facing operations
• Translate complex business workflows into clear, visual process diagrams using tools like Lucidchart or Visio
• Collaborate with cross-functional teams to validate process flows and identify improvement opportunities
• Document and present both journeys and processes in a format that supports service innovation and delivery.

• Hands-on experience with digital service design tools and methodologies
• Strong analytical thinking and problem-solving abilities
• Proven ability to map end-to-end customer journeys across digital and physical channels
• Experience uncovering user needs, pain points, and opportunities for service improvement
• Experience facilitating workshops with clients and internal teams to align on journey insights and service improvements
• Skill in creating visual assets like journey maps, empathy maps, and service blueprints to align teams
• A solid understanding of business operations and service delivery workflows
• Experience mapping both current-state (as-is) and future-state (to-be) processes
• Ability to simplify complex systems into clear, actionable visuals
• Proficiency in tools like Lucidchart, Microsoft Visio, or similar for process documentation
• Excellent communication and interpersonal skills (Arabic speaking is a plus)
• A collaborative mindset and ability to work effectively in a team setting
• Strong organizational skills and attention to detail
• The ability to manage multiple priorities and shifting timelines
• At least 4 years of hands-on experience in service design
• Willingness to work on-site when required
• Flexibility to adapt to changing project needs and client environments

We're looking for a talented Service Designer to join our team. In this role, you'll be responsible for analyzing and enhancing business processes and service touchpoints, across both digital and physical channels. You'll work closely with clients and internal teams to deeply understand user needs, map current journeys, identify pain points, and design service solutions that are not only efficient but also human-centered. Your work will shape seamless experiences that deliver measurable value.

• Analyze existing business processes to spot inefficiencies and areas for improvement
• Map end-to-end customer journeys across both physical and digital touchpoints
• Identify user needs, pain points, and key opportunities to improve the overall experience
• Create journey maps, empathy maps, and service blueprints to visualize and communicate findings
• Facilitate collaborative workshops to align internal and client teams around journey insights
• Map current-state (as-is) and future-state (to-be) service processes for internal and client-facing operations
• Translate complex business workflows into clear, visual process diagrams using tools like Lucidchart or Visio
• Collaborate with cross-functional teams to validate process flows and identify improvement opportunities
• Document and present both journeys and processes in a format that supports service innovation and delivery.

• Hands-on experience with digital service design tools and methodologies
• Strong analytical thinking and problem-solving abilities
• Proven ability to map end-to-end customer journeys across digital and physical channels
• Experience uncovering user needs, pain points, and opportunities for service improvement
• Experience facilitating workshops with clients and internal teams to align on journey insights and service improvements
• Skill in creating visual assets like journey maps, empathy maps, and service blueprints to align teams
• A solid understanding of business operations and service delivery workflows
• Experience mapping both current-state (as-is) and future-state (to-be) processes
• Ability to simplify complex systems into clear, actionable visuals
• Proficiency in tools like Lucidchart, Microsoft Visio, or similar for process documentation
• Excellent communication and interpersonal skills (Arabic speaking is a plus)
• A collaborative mindset and ability to work effectively in a team setting
• Strong organizational skills and attention to detail
• The ability to manage multiple priorities and shifting timelines
• At least 4 years of hands-on experience in service design
• Willingness to work on-site when required
• Flexibility to adapt to changing project needs and client environments

Bachelor's degree in Banking, Finance, Accounting, or MIS

Minimum of 10 years of relevant experience, preferably with a top-tier international bank

Certified or trained in IT Security and Enterprise Architecture

Proven ability to lead large-scale architecture and governance initiatives

Key Responsibilities :

Strategy and Governance :

Deliver cost-effective architecture solutions for internal and external systems

Align IT architecture with business goals in collaboration with senior stakeholders

Coordinate cross-functional architectural changes with other teams

Use standard frameworks such as TOGAF to design and enhance enterprise architecture

Maintain and supervise business, application, data, and technology architecture layers

Design and implement a service-oriented integration layer across systems

Develop an enterprise information architecture for seamless data interoperability

Compliance and Standards :

Conduct architecture reviews to ensure compliance with IT standards, risk, and audit policies

Define and enforce enterprise-wide technology standards (e.g., ITIL)

Provide accurate information to internal and external auditors, compliance, and risk teams

Stay informed of technology trends and propose relevant updates to architecture standards

Stakeholder and Customer Engagement :

Gather and document system requirements from business units

Support internal users with product-related queries and system requests

Maintain service level agreements and improve delivery turnaround times

Build strong relationships with internal teams and project stakeholders

Support the bank's digital transformation and strategic IT initiatives

Present high-level architecture plans to executive management

Research and pilot innovative architecture solutions to meet future business needs

Strategic and analytical mindset

Strong stakeholder engagement and communication skills

Deep knowledge of banking systems and enterprise IT

Ability to lead and coordinate across departments

Accountant - Field Service and Tooling Commercial

Location Qatar Ad Dawhah Doha Company Siemens Energy Organization SE CFO Business Unit Gas Services Full / Part time Full-time Experience Level Experienced Professional

The FS&T FIN (Accountant) will lead all aspects of the timely and accurate handling of all commercial and financial matters related to Field Service and Tooling. This includes handling Field Service delegation, Tools Rental business execution, Asset Management, cost centers, forecasting, budgeting, controlling, and reporting in line with established processes and Financial Reporting Guidelines (FRG). The role will also collaborate closely with RSU ME OPS FIN Management and support the RSU ME OPS Technical Team.

• Lead resource delegation orders, including Temporary Hiring Out personnel, Service Level Agreements, and tax compliance for offer creati
• Oversee cost centers, cost allocations, rate calculations, and maintenance in SAP / KSP / MySPGI, while ensuring accurate time sheet bookings, cost reconciliations, and invoicing.
• Handle tools asset management, including creation / retirement, rental charges, advance payments, adjustments, and annual asset inventory verification.
• Support procurement tasks such as PR creation, PO amendments, good receipts, and vendor invoice bookings through Web Cycle.
• Prepare annual budgets, monthly forecasts, billing plans, variance analyses, and assist in cost-saving initiatives while managing monthly, quarterly, and year-end financial tasks.
• Ensure compliance with financial guidelines (FRGs, IFRS, Tax, ECC), support audits, and collaborate with ARE and RSU FIN Management to achieve financial KPIs and targets.

• 4-5 years of proven experience in Accounts / Finance.
• Bachelor's degree in accounting, Finance, or Business Administration; MBA or professional certification preferred.
• Expertise in small projects, cost center management, asset management, and business processes / tools.
• Proficient in MS Office (Excel, PowerPoint) and SAP modules.
• Strong skills in budgeting, forecasting, reporting, analysis, and English communication (oral, written, and presentation).
• Knowledge of import / export, logistics, and ECC topics.